Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sikeana Beauford

Memphis,TN

Summary

Experienced in providing excellent customer service in diverse work environments. Proven ability to work in a team or individually with minimal supervision with a strong work ethic. Able to troubleshoot customer issues efficiently and courteously and increase customer satisfaction. Proficient in learning new tasks in a fast-paced atmosphere.

Knowledgeable Security Administraion with solid background in security administration. Efficiently coordinated security protocols and supported compliance initiatives. Demonstrated ability to manage sensitive information and maintain confidentiality.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Security Administration

Allied Universal Security Services
03.2024 - Current

Security building, metal detectors, make id badges. Active reports. Driver rovers

  • Meet productivity targets and quality standards
  • Improved disability claim processing efficiency by applying thorough knowledge of Social Security Administration policies and procedures.
  • Handled sensitive personal information with discretion while adhering to strict confidentiality guidelines set forth by the Social Security Administration.
  • Improved response times to security breaches by streamlining communication channels with team members.
  • Engaged in risk analysis to develop standard operating procedures for potential emergencies and breaches of security.

Correctional Officer

Civil Core
01.2021 - 08.2023
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Officer Sullivan

CAPP INC
04.2020 - 10.2022
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
  • Organized public forums to address community concerns, improving transparency and accountability.

Direct Care Worker

Supportive Solutions
01.2017 - 12.2017
  • Provide ongoing support and expertise through comprehensive planning, implementation, and overall evaluation of individual consumer needs
  • Work with diverse adults with varied abilities to support consumers’ unique needs
  • Responsible for the care, coordination, and service plans for each consumer

Direct Care Worker

Adult Transitional Housing
01.2014 - 12.2016
  • Provide ongoing support and expertise through comprehensive planning, implementation, and overall evaluation of individual consumer needs
  • Work with diverse adults with varied abilities to support consumers’ unique needs
  • Responsible for the care, coordination, and service plans for each consumer

Custodian

Detroit Public Schools
01.2005 - 12.2009
  • Exhibited excellent sanitary care of school facilities through a wide range of knowledge of cleaning methods, equipment operation, and proper use of cleaning compounds
  • Effectively handled and disposed of hazardous materials and blood borne pathogens with extreme care
  • Reported and responded to service requests, emergency calls, and school events requiring custodial assistance

Pharmacy Technician

Super K-Mart
01.2005 - 12.2005
  • Adhered to the policies and procedures defined by the pharmaceutical department to ensure quality customer care and satisfaction
  • Efficiently and effectively processed and managed order entries and prescription verification in a community pharmacy averaging hundreds of prescriptions daily
  • Utilized a computerized system to manage customers’ documentation, confidential information, and medication records as well as maintain inventory control

Education

Pharmacy Technician Certificate -

Front Range Community College
Boulder, CO
03.2005

Esthetician Certificate -

Mr. Bela’s School of Cosmetology
Detroit, MI
02.2008

Skills

  • Network security administration
  • CRM security administration
  • Cloud security administration
  • Transportation security administration compliance
  • Security administration

Certification

  • ECE Online Training
  • Certified in CPR, First Aid, and Medication management

Timeline

Security Administration

Allied Universal Security Services
03.2024 - Current

Correctional Officer

Civil Core
01.2021 - 08.2023

Officer Sullivan

CAPP INC
04.2020 - 10.2022

Direct Care Worker

Supportive Solutions
01.2017 - 12.2017

Direct Care Worker

Adult Transitional Housing
01.2014 - 12.2016

Custodian

Detroit Public Schools
01.2005 - 12.2009

Pharmacy Technician

Super K-Mart
01.2005 - 12.2005

Pharmacy Technician Certificate -

Front Range Community College

Esthetician Certificate -

Mr. Bela’s School of Cosmetology