SIKEYA ODOM
Granbury,Texas
Summary
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Operating Director
Cornerstone Caregiving
05.2021 - Current
- Directed office staff and oversaw the management of more than 100 employees.
- Coordinated events and marketing initiatives in collaboration with industry partners.
- Managed budgets and resources with meticulous attention to detail, ensuring optimal allocation of funds for projects and initiatives.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Spearheaded cost-saving measures that led to reduced overhead expenses without compromising service quality or employee satisfaction levels.
- Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
Account Manager
Harbor Lakes
05.2016 - 05.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Group Counselor
Rite Of Passage
11.2015 - 04.2016
- Implemented program options for children and youth with special requirements
- Responded to crisis situations to handle severe mental health and behavioral issues
- Conducted team meetings with staff on frequent basis to discuss caseloads and goals
- Collaborated with team to coordinate member care and develop treatment plans
Education
Bachelor Of Arts (B.A.) - Business Administration
Purdue University
Davenport, IA04.2016
Skills
Decision-making
Relationship building
Strategic planning
Verbal and written communication
Team management
Business development
Partnerships and alliances
Business administration
Talent acquisition
Contract management
Problem-solving
Time management
Certification
Texas Licensure Texas 8
Timeline
Assistant Operating Director
Cornerstone Caregiving
05.2021 - Current
Account Manager
Harbor Lakes
05.2016 - 05.2021
Group Counselor
Rite Of Passage
11.2015 - 04.2016
Texas Licensure Texas 8
Bachelor Of Arts (B.A.) - Business Administration
Purdue University
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