Summary
Overview
Work History
Education
Skills
Timeline
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Sikha Mackay

Charlotte,NC

Summary

Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments. Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Overview

3
3
years of professional experience

Work History

Inventory Specialist

Walmart
Charlotte, NC
01.2024 - 10.2024
  • Maintained accurate and up-to-date inventory records.
  • Monitored stock levels to ensure availability of products.
  • Developed and implemented effective inventory control systems.
  • Conducted periodic inventories and physical counts of product supplies.
  • Investigated discrepancies between physical count and computer records.
  • Ensured proper storage conditions for all items in the warehouse.
  • Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
  • Created reports on inventory activity, shortages, overages.
  • Responded promptly to requests from customers regarding product availability.
  • Participated in physical inventory counts to keep information accurate and current.
  • Coordinated inventory, stocking and ordering.
  • Performed scheduled inventory counts and supply audits.
  • Performed inventory cycle counting and identified discrepancies.
  • Entered information into system to update status reports.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Inspected incoming materials for damage.
  • Identified unproductive inventory for disposition, optimizing stock productivity.
  • Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
  • Monitored database system to prepare and deliver customer orders on time.
  • Managed purchase orders with vendors to maintain optimal stock levels.
  • Organized regular cycle counts to identify any potential issues early on.
  • Utilized barcode scanners to quickly update inventories in the system.
  • Researched new suppliers for cost savings opportunities when needed.
  • Assisted in developing standard operating procedures for receiving goods into the warehouse.
  • Collaborated with other departments to coordinate replenishment activities as required.
  • Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
  • Identified obsolete or slow-moving items for disposal or sale at discounted prices.
  • Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
  • Performed root cause analysis of variances between actual vs expected results.
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
  • Provided support during internal audits related to material management processes.
  • Liaised with logistics personnel regarding shipping schedules and order fulfillment.

Warehouse Associate

Logistics Plus Inc.
Rock Hill, SC
02.2022 - 12.2023
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Conducted regular maintenance checks on all warehouse equipment such as forklifts, pallet jacks.
  • Resolved discrepancies between physical count results and system generated reports.
  • Provided assistance with monthly physical inventories as needed.
  • Handled hazardous materials safely following prescribed regulations.
  • Fostered positive working relationships with internal staff members while providing superior customer service.
  • Adhered strictly to company policies regarding quality control measures throughout the shipping process.
  • Communicated effectively with team members on matters related to work assignments.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Received deliveries, scanned packages, and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Operated forklifts to fill or empty overhead spaces.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.

Shipping and Receiving Clerk

Prime Beverages
Huntersville, NC
05.2021 - 01.2023
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Coordinated with vendors on shipping schedules and backorders.
  • Operated computers to access information related to shipping activities.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Organized materials into appropriate storage areas based on product type or size.
  • Processed returns efficiently according to company policies and procedures.
  • Researched discrepancies between physical count of items versus inventory system reports.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Obtained required documentation to process shipments and support movement.
  • Organized deliveries by sorting and stocking receivables
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Monitored merchandise received and shipped from facility in computer system.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Prepared documentation to track and report on damaged or missing items.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Compared and verified identifying information of outgoing shipments.
  • Traced missing material and shipments through vendor and customer communications.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Weighed mail to determine correct postage.

Education

BBA - Business Management

Strayer University
Washington, DC
07-2016

High School Diploma -

TC Williams
Alexandria, VA
06-1999

Skills

  • Cycle counting
  • Trend forecasting
  • Item tagging
  • Shipping coordination
  • Requisition management
  • Inventory recording
  • Demand forecasting
  • Shipping and receiving support
  • RFID systems
  • Requisition orders
  • Purchasing strategies
  • Inventory organization
  • SAP
  • Equipment monitoring
  • Maintaining stock levels
  • Audit processes
  • Barcode scanning
  • FIFO stocking
  • Operations
  • Tagging procedures
  • Merchandising expertise
  • Supply and demand requirements
  • Order picking and processing
  • Audit counts
  • Shipping and receiving
  • Part number management
  • Asset protection expertise
  • Promotions
  • Stock control
  • Systems and software expertise
  • Stock replenishment

Timeline

Inventory Specialist

Walmart
01.2024 - 10.2024

Warehouse Associate

Logistics Plus Inc.
02.2022 - 12.2023

Shipping and Receiving Clerk

Prime Beverages
05.2021 - 01.2023

BBA - Business Management

Strayer University

High School Diploma -

TC Williams

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Sikha Mackay