Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Affiliations
Timeline
Generic

Sikhanyisiwe Nkiwane

Spokane,Washington

Summary

Dynamic Human Resources Officer with extensive experience at Zimbabwe Electricity Transmission & Distribution Company, excelling in recruitment and employee relations. Proven expertise in SAP HCM and exceptional interpersonal skills foster harmonious workplace environments. Adept at navigating complex labor laws, ensuring compliance, and driving staff development initiatives for enhanced organizational performance.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Human Resources Officer

Zimbabwe Electricity Transmission & Distribution Company
Bulawayo, Zimbabwe
01.2023 - 05.2024
  • Performed recruitment and selection, onboarding, employee maintenance and off boarding of employees
  • Advised and trained staff on the Integrated Results Based Performance Management System (IRBM) and recommended appropriate action e,g, staff training, staff rotation, etc
  • Assisted management and staff on the interpretation and application of company HR Policies, and Procedures
  • Ensured compliance and kept up to date with all legislation such as the Labour Act, SI 1 of 2008, NEC Code of Conduct and Grievance Handling Procedures and Human Resources Policies and Procedures
  • Ensured harmonious employment relations through dialogue between management and staff by engaging in Staff Consultative meetings once a quarter, convening and facilitating Works Council meetings every quarter, and having functional Workers Committee structures in place all the times
  • Trained staff (end users) during implementation of SAP HCM; Leave Management, capturing and approval of Overtime, Travel Management
  • Facilitated holding of Annual Long Service Awards Functions
  • Liaised with the Salaries Department and provided timely input for the payroll
  • Conducted counselling sessions for employees as needed
  • Secretary/advisory role in disciplinary hearing panels

Personnel Officer

Zimbabwe Electricity Transmission & Distribution Company
Bulawayo, Zimbabwe
05.2007 - 12.2022
  • Performed recruitment and selection, onboarding, employee maintenance and off boarding of employees
  • Advised and trained staff on the Integrated Results Based Performance Management System (IRBM) and recommended appropriate action e,g, staff training, staff rotation, etc
  • Assisted management and staff on the interpretation and application of company HR Policies, and Procedures
  • Ensured compliance and kept up to date with all legislation such as the Labour Act, SI 1 of 2008, NEC Code of Conduct and Grievance Handling Procedures and Human Resources Policies and Procedures
  • Ensured harmonious employment relations through dialogue between management and staff by engaging in Staff Consultative meetings once a quarter, and having functional Workers Committee structures in place all the times
  • Trained staff (end users) during implementation of SAP HCM; Leave Management, capturing and approval of Overtime, Travel Management
  • Liaised with the Salaries Department and provided timely input for the payroll

Secretary to Human Resources Manager

Zimbabwe Electricity Transmission & Distribution Company
Harare, Zimbabwe
08.2004 - 04.2007
  • Ensured the smooth operation of the Human Resources Managers’ office, by carrying out all secretarial duties
  • Administered leave records and updated personal files for middle management staff in ZETDC
  • Gathered input for the monthly report from all Section Heads and carried out statistics analysis
  • Initiated the recruitment process for all middle management vacant positions, including preparing advertisements, initial shortlists, suggesting interview panel, and convening interview meetings
  • Kept and updated the Human Resources Manager’s Diary
  • Did travel arrangements and made accommodation bookings for the Human Resources Manager

Clerk/Typist (Human Resources)

Zimbabwe Electricity Transmission & Distribution Company
Bulawayo, Zimbabwe
04.2000 - 07.2004
  • Typed all correspondence and carried out all clerical duties in the Human Resources Office, including filing, processing overtime, preparing engagements and termination documents, preparing retirement and long service awards schedules and updating staff registers, processing overtime and standby allowances and submitting to Salaries Section before the salary deadline every month

Secretary to Managing Director

Durawood Products (Pvt) Ltd
08.1999 - 04.2000

Clerk/Typist (Forestry Extension Services)

Forestry Commission
06.1996 - 07.1999

Clerk/Typist

Wood Industries (Pvt) Ltd
03.1994 - 05.1996

Education

Bachelor of Science - Human Resources Management

Midlands State University
Zimbabwe
01.2015

National Intermediate Diploma - Secretarial Studies (HEXCO)

Bulawayo Polytechnic
Zimbabwe
01.1993

High School - Ordinary Level -

Cambridge International Exams-UK
Zimbabwe
01.1989

Skills

  • Super User of Systems Application Products - Human Capital Module
  • Excellent interpersonal skills
  • Negotiation skills
  • Conflict resolution skills
  • Analytical skills
  • Problem solving skills
  • Excellent communication skills
  • Integrity
  • Professionalism
  • Confidentiality
  • Knowledge of labour laws
  • Knowledge of employment regulations

Certification

  • Diploma in Personnel Management, 2005, Institute of People Management, Zimbabwe
  • Certificate in Personnel Management, 2002, Institute of People Management, Zimbabwe
  • Membership of the Institute of Personnel Management of Zimbabwe, No. 25414

References

Available on request

Languages

  • Fluent in English
  • Ndebele
  • Shona

Affiliations

Volunteer - Caregiver in Spokane from May 2024 to date.

Timeline

Human Resources Officer

Zimbabwe Electricity Transmission & Distribution Company
01.2023 - 05.2024

Personnel Officer

Zimbabwe Electricity Transmission & Distribution Company
05.2007 - 12.2022

Secretary to Human Resources Manager

Zimbabwe Electricity Transmission & Distribution Company
08.2004 - 04.2007

Clerk/Typist (Human Resources)

Zimbabwe Electricity Transmission & Distribution Company
04.2000 - 07.2004

Secretary to Managing Director

Durawood Products (Pvt) Ltd
08.1999 - 04.2000

Clerk/Typist (Forestry Extension Services)

Forestry Commission
06.1996 - 07.1999

Clerk/Typist

Wood Industries (Pvt) Ltd
03.1994 - 05.1996

Bachelor of Science - Human Resources Management

Midlands State University

National Intermediate Diploma - Secretarial Studies (HEXCO)

Bulawayo Polytechnic

High School - Ordinary Level -

Cambridge International Exams-UK
Sikhanyisiwe Nkiwane