Dynamic Human Resources Officer with extensive experience at Zimbabwe Electricity Transmission & Distribution Company, excelling in recruitment and employee relations. Proven expertise in SAP HCM and exceptional interpersonal skills foster harmonious workplace environments. Adept at navigating complex labor laws, ensuring compliance, and driving staff development initiatives for enhanced organizational performance.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Human Resources Officer
Zimbabwe Electricity Transmission & Distribution Company
Bulawayo, Zimbabwe
01.2023 - 05.2024
Performed recruitment and selection, onboarding, employee maintenance and off boarding of employees
Advised and trained staff on the Integrated Results Based Performance Management System (IRBM) and recommended appropriate action e,g, staff training, staff rotation, etc
Assisted management and staff on the interpretation and application of company HR Policies, and Procedures
Ensured compliance and kept up to date with all legislation such as the Labour Act, SI 1 of 2008, NEC Code of Conduct and Grievance Handling Procedures and Human Resources Policies and Procedures
Ensured harmonious employment relations through dialogue between management and staff by engaging in Staff Consultative meetings once a quarter, convening and facilitating Works Council meetings every quarter, and having functional Workers Committee structures in place all the times
Trained staff (end users) during implementation of SAP HCM; Leave Management, capturing and approval of Overtime, Travel Management
Facilitated holding of Annual Long Service Awards Functions
Liaised with the Salaries Department and provided timely input for the payroll
Conducted counselling sessions for employees as needed
Secretary/advisory role in disciplinary hearing panels
Personnel Officer
Zimbabwe Electricity Transmission & Distribution Company
Bulawayo, Zimbabwe
05.2007 - 12.2022
Performed recruitment and selection, onboarding, employee maintenance and off boarding of employees
Advised and trained staff on the Integrated Results Based Performance Management System (IRBM) and recommended appropriate action e,g, staff training, staff rotation, etc
Assisted management and staff on the interpretation and application of company HR Policies, and Procedures
Ensured compliance and kept up to date with all legislation such as the Labour Act, SI 1 of 2008, NEC Code of Conduct and Grievance Handling Procedures and Human Resources Policies and Procedures
Ensured harmonious employment relations through dialogue between management and staff by engaging in Staff Consultative meetings once a quarter, and having functional Workers Committee structures in place all the times
Trained staff (end users) during implementation of SAP HCM; Leave Management, capturing and approval of Overtime, Travel Management
Liaised with the Salaries Department and provided timely input for the payroll
Secretary to Human Resources Manager
Zimbabwe Electricity Transmission & Distribution Company
Harare, Zimbabwe
08.2004 - 04.2007
Ensured the smooth operation of the Human Resources Managers’ office, by carrying out all secretarial duties
Administered leave records and updated personal files for middle management staff in ZETDC
Gathered input for the monthly report from all Section Heads and carried out statistics analysis
Initiated the recruitment process for all middle management vacant positions, including preparing advertisements, initial shortlists, suggesting interview panel, and convening interview meetings
Kept and updated the Human Resources Manager’s Diary
Did travel arrangements and made accommodation bookings for the Human Resources Manager
Clerk/Typist (Human Resources)
Zimbabwe Electricity Transmission & Distribution Company
Bulawayo, Zimbabwe
04.2000 - 07.2004
Typed all correspondence and carried out all clerical duties in the Human Resources Office, including filing, processing overtime, preparing engagements and termination documents, preparing retirement and long service awards schedules and updating staff registers, processing overtime and standby allowances and submitting to Salaries Section before the salary deadline every month
Secretary to Managing Director
Durawood Products (Pvt) Ltd
08.1999 - 04.2000
Clerk/Typist (Forestry Extension Services)
Forestry Commission
06.1996 - 07.1999
Clerk/Typist
Wood Industries (Pvt) Ltd
03.1994 - 05.1996
Education
Bachelor of Science - Human Resources Management
Midlands State University
Zimbabwe
01.2015
National Intermediate Diploma - Secretarial Studies (HEXCO)
Bulawayo Polytechnic
Zimbabwe
01.1993
High School - Ordinary Level -
Cambridge International Exams-UK
Zimbabwe
01.1989
Skills
Super User of Systems Application Products - Human Capital Module
Excellent interpersonal skills
Negotiation skills
Conflict resolution skills
Analytical skills
Problem solving skills
Excellent communication skills
Integrity
Professionalism
Confidentiality
Knowledge of labour laws
Knowledge of employment regulations
Certification
Diploma in Personnel Management, 2005, Institute of People Management, Zimbabwe
Certificate in Personnel Management, 2002, Institute of People Management, Zimbabwe
Membership of the Institute of Personnel Management of Zimbabwe, No. 25414
References
Available on request
Languages
Fluent in English
Ndebele
Shona
Affiliations
Volunteer - Caregiver in Spokane from May 2024 to date.
Timeline
Human Resources Officer
Zimbabwe Electricity Transmission & Distribution Company
01.2023 - 05.2024
Personnel Officer
Zimbabwe Electricity Transmission & Distribution Company
05.2007 - 12.2022
Secretary to Human Resources Manager
Zimbabwe Electricity Transmission & Distribution Company
08.2004 - 04.2007
Clerk/Typist (Human Resources)
Zimbabwe Electricity Transmission & Distribution Company
04.2000 - 07.2004
Secretary to Managing Director
Durawood Products (Pvt) Ltd
08.1999 - 04.2000
Clerk/Typist (Forestry Extension Services)
Forestry Commission
06.1996 - 07.1999
Clerk/Typist
Wood Industries (Pvt) Ltd
03.1994 - 05.1996
Bachelor of Science - Human Resources Management
Midlands State University
National Intermediate Diploma - Secretarial Studies (HEXCO)
Bulawayo Polytechnic
High School - Ordinary Level -
Cambridge International Exams-UK
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