Summary
Overview
Work History
Education
Skills
Dateofapplication
Howdidyoulearnaboutourcompany
Positionsought
Previous Experience
Timeline
Generic

Sila Avalia Meliani Salamasina

Anchorage,Alaska

Summary

Dynamic customer service and sales professional with a proven track record at Coldstone Creamy, recognized for enhancing customer satisfaction and operational efficiency. Specializes in crafting beverages with flair, excelling in espresso drink preparation and latte art creation. Fluent in Japanese, demonstrates exceptional organizational skills and adaptability in fast-paced environments while consistently maintaining cleanliness. Committed to fostering positive customer experiences through effective interpersonal communication and efficient task execution.

Overview

4
4
years of professional experience

Work History

Ice Cream Scooper

Coldstone Creamy
Anchorage, AK
09.2024 - 10.2025
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Answered customer questions about flavors or menu items in a knowledgeable manner.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Assisted in menu development and the introduction of new flavors and products.
  • Cleaned equipment such as blenders, mixers, freezers, scoops. after each use.

Barista

Mocha Beans
Anchorage, AK
02.2023 - 12.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Collected payments and provided accurate change.
  • Stocked customer service stations with paper products or beverage preparation items.

Restaurant Hostess

Sushi Ya
Anchorage, AK
05.2024 - 07.2024
  • Greeted guests and sat customers at tables or in waiting areas.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Took reservations from patrons by phone or online.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

Barista

First Sip
05.2022 - 08.2022
  • I started off in training which was a pretty fast process hence that my boss was my old manager at the Alaska Bagel Restaurant
  • I made coffee and other special drinks like redbulls and lotus'
  • After my training process I was able to work on the register and handle serving food items too
  • I did inventory work and lots of maintenance
  • I left because volleyball had overlapped with my schedule although I had a flexible schedule I would open and close
  • It varied but I was leaving for a good chunk of time and the schedule overlapped with school coming soon

Barista/Server

Alaska Bagel Restaurant
05.2021 - 07.2021
  • I worked mostly as a barista here and on the register
  • I wasn't of age to do any hard cooking but I'd make bagels and restock bagels
  • I'd also do some of the food prepping
  • I would close most of the time and open the barista area too
  • I left due to overlapped schedules again
  • This was my first job

Education

High School -

Dimond High School
Anchorage, Alaska
05-2025

Skills

  • I know how to make coffee and other drinks
  • Experience working as a barista and serving others
  • Responsible for closing a coffee shop and managing a food-based operation
  • Cleaning and organization
  • Cash handling
  • Store maintenance
  • Stocking and receiving
  • Suggestive selling
  • FLUENT IN JAPANESE

Dateofapplication

11/26/23

Howdidyoulearnaboutourcompany

My mom had seen something about your company on facebook.

Positionsought

Barista, 11/24/23, No, Hourly

Previous Experience

  • 05/27/22 - 08/14/22, First Sip, 3111 C St, Anchorage, Alaska, 99503, Barista, I started off in training which was a pretty fast process hence that my boss was my old manager at the Alaska Bagel Restaurant. I made coffee and other special drinks like redbulls and lotus'. After my training process I was able to work on the register and handle serving food items too. I did inventory work and lots of maintenance. I left because volleyball had overlapped with my schedule although I had a flexible schedule I would open and close. It varied but I was leaving for a good chunk of time and the schedule overlapped with school coming soon.
  • 05/01/21 - 07/31/21, Alaska Bagel Restaurant, C Street, Anchorage, Alaska, 99503, Barista/Server, I worked mostly as a barista here and on the register. I wasn't of age to do any hard cooking but I'd make bagels and restock bagels. I'd also do some of the food prepping. I would close most of the time and open the barista area too. I left due to overlapped schedules again. This was my first job.

Timeline

Ice Cream Scooper

Coldstone Creamy
09.2024 - 10.2025

Restaurant Hostess

Sushi Ya
05.2024 - 07.2024

Barista

Mocha Beans
02.2023 - 12.2024

Barista

First Sip
05.2022 - 08.2022

Barista/Server

Alaska Bagel Restaurant
05.2021 - 07.2021

High School -

Dimond High School
Sila Avalia Meliani Salamasina