Summary
Overview
Work History
Education
Skills
Timeline
Generic

Silakia Mountainya

NY, NY,USA

Summary

Over a decade of experience managing luxury boutiques and wellness-focused studios, combining expertise in fashion, beauty, and retail operations. Proven track record of driving sales and client loyalty through personalized service, visual storytelling, and inspired team leadership. Skilled in staff development, inventory management, and event activation, I create immersive, client-centered environments that bring a touch of magic to every retail experience. Adaptable, results-oriented, and creatively driven, I blend strategy and enchantment to elevate brand presence and client engagement.

Overview

13
13
years of professional experience

Work History

GUEST RELATIONS MANAGER/YOGA TEACHER

Raices Inka
01.2025 - 08.2025
  • Led daily yoga classes, guiding guests through breath-centered movement, meditation, and Andean energy healing practices tailored to individual needs, while supporting the guest experience and hostel flow, ensuring a warm welcoming, safe, supportive and transformational environment.
  • Assisted in the management, evolution, vision and coordination of activities, planning events and creating a daily schedule to enhance the quality of offerings and engagement at the hostel, facilitated group discussions, fire ceremonies, and integration circles, helping travelers process and deepen their healing experiences.
  • Managed guest services, ensuring a smooth arrival process while tending to daily hostel operations such as laundry, bed operation, cleaning, and maintaining communal spaces. Assisted in communal meals and movie nights, fostering connection, collaboration, and cultural exchange over shared dining experiences. Worked with owner, staff, and management to create a harmonious, welcoming atmosphere, encouraging a team spirit of connection, while ensuring the space remained balanced, well tended and maintained.


LUXURY BOUTIQUE MANAGER

Norma Kamali
02.2022 - 01.2025
  • Drove sales and increased brand awareness for Norma Kamali’s activewear, beauty, fashion and wellness products by educating clients on the holistic benefits of the product lines, emphasizing the integration of fashion, function, and well-being.
  • Provided personalized wellness consultations to an exclusive clientele, offering product recommendations based on individual needs, promoting the brand’s mission of empowering women through both style and health.
  • Managed and collaborated with the team to develop and implement innovative in-store wellness initiatives, such as wellness-focused events and product demonstrations, fostering a community-centered shopping experience.
  • Supported marketing efforts by participating in campaigns highlighting the intersection of fashion and wellness, contributing to social media content and in-store displays that aligned with the brand’s wellness ethos.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
  • Stayed on track to exceed 15% growth by skillfully managing personnel, inventory, and marketing resources.
  • Managed team of full-time and part-time staff, trained new workers and monitored performance.
  • Oversaw merchandising strategies to effectively showcase boutique and cutting edge products with eye-catching displays.

WELLNESS SUPPORT/COMMUNITY MANAGER

Pachamama Ecovillage
01.2020 - 01.2022
  • Developed and led transformative wellness programs focusing on meditation, yoga, and emotional healing in line with Pachamama’s Six Pillars of Wellness.
  • Promoted quality nutrition by coordinating with the Verde Restaurant and Wild Treats Raw Bar to ensure meals supported the wellness and cleansing programs.
  • Integrated ceremonies into wellness offerings, enhancing the spiritual experience for participants.
  • Organized and managed yoga retreats that attracted participants globally, providing a safe and supportive environment for personal transformation.
  • Mentored staff and volunteers in wellness practices, ensuring consistency and quality across all programs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.

ASSISTANT WELLNESS MANAGER

Omega Institute for Holistic Studies
03.2017 - 01.2020
  • Streamlined operations within wellness programs, resulting in a regular increase in participant engagement and overall program attendance.
  • Implemented strategic initiatives that contributed up to a 20% increase in revenue through expanded program offerings and enhanced marketing strategies.
  • Managed a range of wellness services including massage therapy, acupuncture, spiritual and nutritional consultations, ensuring high standards of quality and client satisfaction, and the wellness shop.
  • Fostered a supportive environment for personal growth and transformation, encouraging connections among participants and facilitating workshops focused on personal and communal healing.
  • Developed targeted marketing campaigns for workshops and retreats, increasing awareness and participation through social media engagement and community outreach efforts.

ASSISTANT YOGA BOUTIQUE MANAGER

Yoga Bohemia
04.2015 - 01.2017
  • Oversaw daily studio operations at Yoga Bohemia, ensuring efficiency while delivering an exceptional client experience rooted in a commitment to sustainability.
  • Managed class schedules while teaching 4 classes a week, curating a diverse yoga program that emphasized mindful practices and community engagement, contributing to a significant increase in client attendance.
  • Built and maintained strong relationships with instructors, fostering their growth while aligning with Yoga Bohemia’s mission of fair trade and ethical practices, including running the global market shop.
  • Maintained client satisfaction by addressing feedback and creating an inclusive, welcoming atmosphere that celebrated diversity and holistic wellness, leading to improved retention rates.
  • Drove financial success and membership growth through innovative programming that highlighted the importance of environmental stewardship and community support.

SALES ASSOCIATE

Buffalo Exchange
04.2012 - 01.2015
  • Oversaw daily studio operations at Buffalo Exchange, ensuring efficiency while delivering an exceptional client experience rooted in a commitment to sustainability.
  • Worked as a buyer, curating cutting edge clothing for a trendy and in demand market, based on trend forecasting, fashion marketing and client feedback.
  • Built and maintained strong relationships with customers, staff, and management.
  • Managed cleanliness, operations, and daily tasks of running a smooth business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

PAQO PATH SHAMANIC ENERGY MEDICINE -

Inca Medicine School
01.2022

SHAMANIC ENERGY MEDICINE - undefined

Light Body School
Rhinebeck, NY
01.2016

RYT 200 YOGA TEACHER CERTIFICATION - undefined

Yoga Bohemia
LBI, NJ
01.2015

BACHELOR OF SCIENCE IN MERCHANDISING MANAGEMENT - undefined

Fashion Institute of Technology
NY, NY
01.2009

Skills

    Team Leadership & Staff Development: Hiring, training, and mentoring boutique and wellness staff to deliver exceptional client experiences

    Retail Operations Management: Overseeing daily boutique operations, inventory, and workflow to optimize efficiency and profitability

    Customer Service & Client Retention: Building strong client relationships and ensuring personalized, high-touch experiences that drive loyalty

    Visual Merchandising & Store Presentation: Designing boutique layouts and displays that reflect brand identity and elevate product storytelling

    Sales Strategy & Performance: Driving revenue growth through sales initiatives, performance tracking, and upselling strategies

    Inventory Management & Product Planning: Managing stock levels, coordinating product launches, and ensuring timely restocking

    Event & Activation Planning: Organizing in-store events, workshops, and wellness experiences to engage clients and build community

    Marketing & Brand Alignment: Executing campaigns, promoting offerings, and maintaining brand consistency across touchpoints

    Trend Analysis & Product Development: Monitoring market trends to inform merchandising, product selection, and client recommendations

    Sustainability & Ethical Practices: Integrating eco-conscious strategies in product selection, store operations, and retail practices

Timeline

GUEST RELATIONS MANAGER/YOGA TEACHER

Raices Inka
01.2025 - 08.2025

LUXURY BOUTIQUE MANAGER

Norma Kamali
02.2022 - 01.2025

WELLNESS SUPPORT/COMMUNITY MANAGER

Pachamama Ecovillage
01.2020 - 01.2022

ASSISTANT WELLNESS MANAGER

Omega Institute for Holistic Studies
03.2017 - 01.2020

ASSISTANT YOGA BOUTIQUE MANAGER

Yoga Bohemia
04.2015 - 01.2017

SALES ASSOCIATE

Buffalo Exchange
04.2012 - 01.2015

SHAMANIC ENERGY MEDICINE - undefined

Light Body School

RYT 200 YOGA TEACHER CERTIFICATION - undefined

Yoga Bohemia

BACHELOR OF SCIENCE IN MERCHANDISING MANAGEMENT - undefined

Fashion Institute of Technology

PAQO PATH SHAMANIC ENERGY MEDICINE -

Inca Medicine School

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