Silas Aldridge
CLOVER,SC
Summary
Consistency in business operations will always result in positive growth. Driving customer satisfaction to propel the business forward is key to accomplishing long term strategic goals.
Overview
15
15
years of professional experience
Work History
Licensed Insurance Agent
TZ Insurance Solutions LLC
08.2024 - Current
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
Office Manager
H&r Block
11.2021 - 08.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
General Manager
Starbucks
03.2015 - 11.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Inventory Manager
Performance Ford Lincoln
04.2010 - 03.2015
- Purchased used automobiles through online Manheim auction websites and in-person local Speedway auctions
- Used CentralDispatch to contract logistics with carriers to pick up vehicles from auction sites and deliver them to the dealership
- Oversaw turnaround operations for shop repairs and detailing costs to ensure every vehicle was ready to sell within 30 days of purchase date
- Managed aged inventory and depleted as necessary using local auctions; best month in whole sales was over $20,000 in 2014
Skills
- Sales Growth and Profability
- Client Relationship Management
- Operations Management
- Marketing Management
- Data Entry
- Compliance
Timeline
Licensed Insurance Agent
TZ Insurance Solutions LLC
08.2024 - Current
Office Manager
H&r Block
11.2021 - 08.2024
General Manager
Starbucks
03.2015 - 11.2021
Inventory Manager
Performance Ford Lincoln
04.2010 - 03.2015
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