Silas Alt
Kissimmee
Summary
Dynamic manager with a proven track record at Chick-fil-A, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and communication. Skilled in staff training and development, fostering a motivated team that consistently met performance goals. Committed to creating a professional and organized work environment.
Overview
2
2
years of professional experience
Work History
Manager
Chick-fil-A
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Kerygma
At Home12-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Task delegation
- Goal setting
- Relationship building
Timeline
Manager
Chick-fil-A
08.2023 - Current
High School Diploma -
Kerygma
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