Summary
Overview
Work History
Education
Skills
Timeline
Generic
Silas Bey

Silas Bey

App Driver
Chicago,IL

Summary

Results-driven delivery professional with a proven track record at Lyft, achieving a 4.9-star rating by prioritizing customer service and safety. Skilled in route optimization and vehicle maintenance, I excel in teamwork and attention to detail, ensuring timely and efficient transport while adhering to best practices in customer care and safety protocols.

Overview

2027
2027
years of professional experience

Work History

App Driver

Lyft
01.2021 - Current
  • Moved 1,500+ passengers safely and efficiently to city and airport stops while keeping 4.9-star driver rating.
  • Used real-time GPS and local traffic updates to cut average pickup response time to under 5 minutes during peak hours.
  • Provided strong customer service to diverse riders and received regular positive feedback along with top safety and performance standing.
  • Completed vehicle checks, routine inspections, and preventive maintenance to keep vehicle reliable and passenger-ready.
  • Recorded daily and weekly earnings, fuel costs, and operating metrics to support profitability and accurate financial tracking.

App Driver

Uber
01.2021 - Current

Service: Greet riders professionally, handle luggage or cargo when necessary, and maintain high ratings.

  • Navigation & Driving: Use GPS and routing apps (such as Google Maps or Waze) to navigate traffic and find optimal routes.
  • Passenger/Customer Safety: Adhere to all local traffic laws, speed limits, and safety regulations.
  • Vehicle Maintenance: Keep the vehicle clean, well-maintained, and legally registered.
  • Navigation & Driving: Use GPS and routing apps (such as Google Maps or Waze) to navigate traffic and find optimal routes.
  • Passenger/Customer Safety: Adhere to all local traffic laws, speed limits, and safety regulations.
  • Vehicle Maintenance: Keep the vehicle clean, well-maintained, and legally registered.
  • Customer Service: Greet riders professionally, handle luggage or cargo when necessary, and maintain high ratings.
  • App Management: Go online/offline through the app, manage trip requests, and
  • App Management: Go online/offline through the app, manage trip requests, and process digital payments.
  • Assessed patient needs and developed evidence-based care plans aligned with virtual care protocols.

Delivery Driver

Curri Driver
2025 - Current
  • Completed scheduled deliveries using mobile app guidance and route updates.
  • Checked vehicle before trips to confirm safety, fuel level, and readiness.
  • Loaded and secured packages for efficient transport and damage prevention.
  • Followed assigned routes to support punctual customer drop-offs.

Mental Health Technician

Madden Mental Health Center
2018 - 08.2022
  • Monitor and record patient behavior, mood shifts, and vital signs throughout shift rotations in inpatient unit or residential facility.
  • Support patients with activities of daily living, personal hygiene, and meal assistance.
  • Lead and co-facilitate structured therapeutic, recreational, and psychoeducational groups.
  • Safety and crisis intervention.
  • Use verbal de-escalation and nonviolent crisis intervention techniques during acute behavioral episodes or patient distress.
  • Complete routine safety checks, environment inspections, property searches, and suicide-prevention observation rounds.
  • Transport patients safely to off-site medical appointments, therapy sessions, and recreational outings.

Education

Bachelor of Arts - Graphic And Digital Design

Jackson State University
Jackson, MS
05.2005

Skills

Valid Driver's license

Customer service

Punctual and reliable

Attention to detail

Teamwork and collaboration

Medical Courier-Specimen Collection and Transportation Best Practices

Professional certifications

Bloodborne pathogens training

Hazard communication training

Fire safety training

Sexual harassment training

Cybersecurity training

Positive attitude

Cybersecurity training

Timeline

App Driver

Lyft
01.2021 - Current

App Driver

Uber
01.2021 - Current

Bachelor of Arts - Graphic And Digital Design

Jackson State University

Delivery Driver

Curri Driver
2025 - Current

Mental Health Technician

Madden Mental Health Center
2018 - 08.2022
Silas BeyApp Driver