Silas Maangu
Transcriber, Data Entry
Somerdale
Summary
Organized employee with working knowledge in document formatting and layout. Proficient in word processing, data management and presentation software. Reliable with strong work ethic.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
Legal Transcriber
TFE [Transcription for Everyone]
01.2013 - 02.2020
- Assisted in evidence presentation by creating accurate written records of key statements from witnesses and experts during trials.
- Streamlined workflow for legal teams by delivering timely and accurate transcriptions of court hearings, interviews, and depositions.
- Reinforced attorney-client relationships by consistently delivering high-quality transcriptions that contributed to the overall success of legal cases.
- Expanded professional knowledge through continuous learning about industry developments and advancements in transcription technology.
- Managed multiple projects simultaneously while adhering to strict deadlines for completion and delivery of transcripts.
General Transcriptionist
AST/Verbit
01.2017 - 01.2024
- Transcription (General, Legal, Deposition, Senate Hearings, Team Meetings, Education), Proofing (General, medical transcripts, legal transcripts)
- Supported business growth by consistently meeting or exceeding performance targets for both speed and accuracy.
- Managed high-volume workload effectively with an unwavering commitment to providing exceptional quality output within tight deadlines.
- Transcribed dictated files and video recordings.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
- Used headsets and transcribing software to take dictation of medical documents.
- Trained new transcriptionists to improve skills in use of transcription equipment.
Data Entry Clerk
STEP WISE
11.2012 - 01.2018
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Assisted in implementing a new CRM system that increased overall efficiency in managing customer relationships.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Contributed to cost savings through efficient use of resources during high-volume periods such as year-end reporting.
- Organized, sorted, and checked input data against original documents.
- Secured and protected data from unauthorized access by complying with security protocols.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed and organized documents for data entry tasks.
Data Entry Lead
Daproim Africa
02.2014 - 03.2019
- Developed comprehensive training materials to enhance the onboarding experience for new hires while accelerating their transition into productive team members.
- Facilitated seamless data migrations and system integrations by coordinating closely with IT personnel and ensuring accurate, timely delivery of necessary information.
- Streamlined communication channels between departments, fostering collaboration and facilitating smooth data transfer operations.
- Reduced turnaround times for urgent requests by prioritizing tasks based on project deadlines and resource availability.
- Boosted team productivity by providing comprehensive training and support to new data entry personnel.
- Implemented time-saving strategies to expedite the completion of large-scale projects without compromising on accuracy or quality.
- Followed established procedures to enter and process data correctly.
Skills
File Organization
undefinedCertification
CISSP
Operating Systems
- Windows Server 2008/2012
- Linux (CentOS, RHEL, Ubuntu, Debian, AMZN1/AMZN2)
- MacOS
Work Software Knowledge
Transcribe
Decript
Express Scribe
FTR
Jotforms
Zoho Forms
Zendesk
Google Docs
Trello
Zoom
Skype
Monday
Discord
Timeline
General Transcriptionist
AST/Verbit
01.2017 - 01.2024
Data Entry Lead
Daproim Africa
02.2014 - 03.2019
Legal Transcriber
TFE [Transcription for Everyone]
01.2013 - 02.2020
Data Entry Clerk
STEP WISE
11.2012 - 01.2018
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