Silas Mackins

• Surpassed monthly acquisition targets by achieving 135% of sales goals, leveraging lead generation, cold outreach, and property presentation strategies to convert motivated sellers into qualified buyers.

• Expanded brand visibility by 40% through targeted email marketing, and community engagement focused on local real-estate investors and home sellers.

• Strengthened client retention by 20% by providing personalized follow-ups, transparent communication on deal progress, and value-driven property insights.

• Closed 10+ new property deals per quarter by identifying off-market opportunities, analyzing ARV (After Repair Value), and negotiating win-win terms for both investors and homeowners.

• Conducted competitive market research and property data analysis, uncovering pricing trends and buyer behavior that increased lead-to-sale conversions by 12%.

• Averaging a satisfaction score of 93% from IHG Diamond Elite Members
• Drove sales by 25% - strategically upselling targeted customers (YTD)
• Built relationships with IHG Members - incentivizing recurring visits
• Managing a team of 6, endeavoring department efficiency by 35%
• Converted 70% of guest inquiries into premium parking or concierge upgrades by actively identifying client needs and presenting tailored service options.