Silas Sorey

Crowd control and management

Security reinforcements

Sorting packages

Packing items into boxes

One-man Lift operator

Unclogging packages

Became a member of the FLOW team

Scanning packages and placing them into a truck

Lifting anything up to 75lbs or more.

Delivering packages

Sorting packages on the sort aisle

Became a member of the safety committee

• Ensured that the cash drawer was in compliance with overage and shortage standards and handled all assigned change funds and cash receipts.
• Interacted with customers and resolved customer complaints in a friendly, service-oriented manner.
• Followed standardized procedures for issuing cash refunds.
• Entered all sales into the cash register to ensure purchases were accurately recorded.
• Performed sales transactions in a timely fashion.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Recommended merchandise to customers based on their needs and preferences.
• Built relationships with customers to increase likelihood of repeat business.
• Verified that all customers received receipts for their purchases.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Responded to customer concerns with friendly and knowledgeable service.
• Completed all daily tasks and special assignments with an efficient and quality-driven approach.
• Maintained established merchandising standards, including window, sales floor and promotional displays.

• Maintained high standards of cleanliness and sanitation.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Routinely removed trash and debris from restaurant.
• Pleasantly greeted guests and offered to take drink orders while they familiarized themselves with the menu.
• Assisted guests with finding items.
• Assisted with guest inquiries, take-out orders and restaurant cleanliness.
• Consistently provided professional, friendly and engaging service.
• Addressed guest concerns and resolved all issues to guests’ satisfaction.
• Maintained complete knowledge of restaurant menu, including daily specials.
• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
• Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
• Assisted co-workers whenever possible.