Summary
Work Availability
Work History
Skills
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Siley Morales

Siley Morales

Pleasant Grove,UT

Summary

Highly skilled and results-driven recruiter and leader with 3+ years of experience in HR, talent acquisition, sourcing, and candidate assessment. Expertise in using various recruitment tools and technologies to identify and hire top talent across a range of industries and skill sets. Proven ability to build strong relationships with candidates and hiring managers, and successfully manage the recruitment process from start to finish. Strong communication and interpersonal skills, with a passion for identifying and matching top talent with great companies. Looking for a challenging role in a dynamic organization that can leverage skills and experience.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
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Work History

Head Recruiter, HR Admin

Journeyfront
02.2022 - 02.2023
  • Foresaw overall company recruiting and HR processes.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials.
  • Conducted and participated in all candidate interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines.
  • Leveraged online job boards to advertise open positions and engage with potential candidates.
  • Conducted daily meetings with dept. heads entailing company goals and priorities.
  • Coordinated schedules to arrange management interviews with applicants.
  • Conducted full onboarding processes on all new employees including new hire documents and providing company CRM access, and managed office equipment.
  • Acquired background checks and employee eligibility verifications.
  • Implemented new hire orientation and employee recognition programs.
  • Provided support to employees in various HR-related topics such as leaves, compensation and resolved any issues that may have arisen.

Assistant Director of Operations

Gymcats Gymnastics
08.2016 - Current
  • Scheduled and monitored 100+ class schedules as well as 30+ employee schedules, monthly.
  • Recruited, hired, managed, developed and trained staff.
  • Developed standard operating procedures for all administrative employees.
  • Established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Managed, processed and monitored payroll.
  • Performed customer billing, handled AR, and tracked expenses for over 700 family accounts.
  • Lead team meetings, focused on employee engagement.
  • Handled customer service and escalations.

Quality Assurance Manager

GoHealthInsurance
06.2020 - 02.2022
  • Led highest performance team amongst Quality Assurance department in UT and NC focusing on goals in volume and accuracy.
  • Monitored team efficiency, statistics, progress and suggested improvements to daily functionality.
  • Studied and educated team to quality assurance metrics.
  • Conducted weekly coaching's to low performing employees on QA metrics.
  • Audited and reported system errors and trends accordingly to other managers and offered quick solutions.
  • Audited employees on a daily basis.
  • Implemented tools across the entire company to assist and monitor teams for productivity and efficiency.
  • Found effective solutions to problems by considering different variables, data and different perspectives.
  • Assisted teammates wherever possible with positive attitude.
  • Pursued ways to boost and maintain team morale.

Sales Representative (Mobile Expert)

T-Mobile
12.2017 - 12.2018
  • Worked in team environment to exceed monthly goals individually and collectively.
  • Continuously within top 2 performers amongst other locations and teams.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Trained and mentored new sales representatives.
  • Cold-called leads and closed large number of new sales over several months.

Skills

  • Microsoft and Google Suite
  • Common CRM's such as: Slack, Mondaycom, Hubspot, Jira and more
  • ATS systems, frontend and backend
  • Mentorship and Training
  • Customer Loyalty
  • Overseeing Events
  • Performance Analysis
  • Goal and Deadline Oriented
  • Detail Oriented with High Accuracy
  • Strategic Planning and Efficient Problem Solving
  • Enthusiastic Worker
  • Great Organizational Skills
  • Excellent Multi-tasking Skills
  • Planning and Scheduling
  • Phone and Email Communication Skills
  • Administrative and Technical Support
  • Bilingual
  • Willingness to Learn

Timeline

Head Recruiter, HR Admin

Journeyfront
02.2022 - 02.2023

Quality Assurance Manager

GoHealthInsurance
06.2020 - 02.2022

Sales Representative (Mobile Expert)

T-Mobile
12.2017 - 12.2018

Assistant Director of Operations

Gymcats Gymnastics
08.2016 - Current

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Siley Morales