Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Silisha Moses

Darlington,SC

Summary

Dynamic and results-driven Sales Associate at Family Dollar with a proven track record in customer service and problem-solving. Excelled in boosting customer satisfaction through effective communication and teamwork. Skilled in cash handling and inventory management, consistently fostering loyalty and repeat business while maintaining a welcoming store environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Sales Associate

Family Dollar
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cosmetologist

Self Employed Services
05.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Master Of Criminal Justice -

University of Phoenix
Tempe, AZ

Hartsville High
Hartsville, SC
06.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented

Accomplishments

60 Day Leadership Training

Cosmetologist

Certification

Cosmetologist

Leadership training

Deacon

Timeline

Cosmetologist

Self Employed Services
05.2019 - Current

Sales Associate

Family Dollar

Master Of Criminal Justice -

University of Phoenix

Hartsville High

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Silisha Moses