Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Silka Navit

Norwalk,CT

Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Front Desk Admin Coordinator

Charter Oak Communities
Stamford, CT
05.2022 - 02.2023
  • Supported section 8 participants, landlords, COC residents and property managers by answering questions, addressing concerns and clarifying HUD policies and procedures.
  • Conducted operations addressing the needs of more than 800 families across 23 affordable housing properties in Stamford.
  • Tracked and monitored rental payments for 2,000+ participants and residents using HAB Software.
  • Developed and maintained relationships with community organizations and agencies such as Family Centers, Community Action Agency, Person 2 Person, Inspirica and Neighbors.
  • Worked closely with the HCV Program Director and Property Managers to meet program delivery goals.
  • Followed up and provided assistance to delinquent participants to prevent termination from the program by collecting required documents for recertifications and interims.
  • Addressed tenant complaints within 24 hours.
  • Coordinated maintenance and support services with janitorial and engineering staff.
  • Provided English to Spanish translation services across all matters.

Eligibility Specialist/Patient Service Coordinator

Norwalk Community Health Center
Norwalk, CT
01.2021 - 05.2022
  • Crossed-trained as an insurance eligibility screener, adult medicine coordinator, and front desk coordinator at the headquarter and satellite location.
  • Answered, screened, registered scheduled patients, -collected co-payments and prepared OB payment plan contracts.
  • Provided wrap-around care for patients needing medical attention, behavioral health counseling, domestic violence support, emergency housing, substance abuse recovery programs, and medication financial assistance.
  • Ensured office security by following safety procedures
  • Spearheaded the COVID vaccine clinic at NCHC, Smilow Health Center and local shelters between January 2021 and April 2021.
  • Provided tech support to seniors citizens registering on VAMS portal
  • Translated and guided Spanish speaking vaccine recipients by addressing their questions and concerns.

Receptionist and Paralegal Assistant

Immigration Law Firm
Stamford, CT
02.2020 - 09.2020
  • Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
  • Handled office scheduling for two attorneys and made notes for deadlines, motions, and other important dates.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Managed check requests, expense reimbursement requests, invoices as well as accounts payable and receivable information.

Secretary/Executive Assistant

Stamford Hospital
Stamford, CT
05.2019 - 03.2020
  • Ensured zero supply outages for all departments with 95% success rate.
  • Implemented purchasing procedures that reduced wait time from a seven days to two days to ensure timely delivery.
  • Contributed to a successful project goal of $3 million in savings by EOY, which we exceeded with an estimated $8 million in savings.

SR. Workplace Coordinator

MongoDB Inc
New York, NY
03.2017 - 12.2019
  • Coordinated with multiple department hiring managers, IT and HR to ensure necessary technical equipment, access badges, and assigned work stations were prepared for new hires.
  • Resolved over 25 daily facility issues quickly and effectively to increase employee satisfaction and productivity through the JIRA ticketing system.
  • Created project proposals to help stakeholders make decisions on company and office improvements.
  • Developed new interactive events for employees which resulted in improving company culture and employee engagement.
  • Supported Regional Head of Workplace for America's with satelite office set up.

Executive Assistant

MongoDB Inc
New York, NY
01.2017 - 12.2019
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Coordinated with Technical Recruiting to schedule candidate interviews and new hire on-boarding.
  • Processed travel expenses and reimbursements for department executives and staff.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Receptionist

MongoDB Inc
New York, NY
03.2016 - 02.2018
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.

Education

Associate - Interpersonal Communications

Norwalk Community College

Personal Training Certification - Exercise Science

NASM
On-line
04.2023

Skills

  • Teamwork and Collaboration
  • Organization and Time Management
  • Analytical and Critical Thinking
  • Problem-Solving
  • Flexible and Adaptable
  • Scheduling
  • Conflict management
  • Written and verbal communication
  • Client needs assessments
  • Cultural Awareness

Certification

Personal Training Certification Sports Medicine

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Admin Coordinator

Charter Oak Communities
05.2022 - 02.2023

Eligibility Specialist/Patient Service Coordinator

Norwalk Community Health Center
01.2021 - 05.2022

Receptionist and Paralegal Assistant

Immigration Law Firm
02.2020 - 09.2020

Secretary/Executive Assistant

Stamford Hospital
05.2019 - 03.2020

SR. Workplace Coordinator

MongoDB Inc
03.2017 - 12.2019

Executive Assistant

MongoDB Inc
01.2017 - 12.2019

Receptionist

MongoDB Inc
03.2016 - 02.2018

Associate - Interpersonal Communications

Norwalk Community College

Personal Training Certification - Exercise Science

NASM

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