SILKA SALICETI RIVERA
Chester County Eye Care
Wilmington,DE
2
Languages
1
Certification
9
years of professional experience
Detail-oriented technician skilled in operating diagnostic equipment, maintaining accurate patient records, and assisting in patient care. Committed to delivering exceptional service in ophthalmology.
Dynamic professional with over 7 years of ophthalmic experience as a technician and scribe. Proven track record in patient interaction, medical documentation, and imaging procedures. Demonstrates ability to deliver superior customer service and maintain accurate records in fast-paced clinical settings. Strongly positive person, willing to learn, and expecting growth in the company.
Work History
TECHNICIAN
7 Years 4 Months- Operated diagnostic equipment to assess patient vision and eye health.
- Assisted in preparing examination rooms for patient consultations and procedures.
- Collaborated with optometrists to ensure timely completion of patient exams.
- Maintained a safe work environment to establish safety protocols and guidelines.
- Maintained accurate patient records using electronic health record systems.
- Accompanied providers during patient exams, accurately documenting results as a medical scribe.
- Administer ophthalmic tests including visual acuity, tonometry (iCare, Tonopen, Applanation), and pupil assessments.
- Performed imaging procedures such as Optical Coherence Tomography (OCT), Fluorescein Angiography (FA), and Multicolor Discs photography.
- Obtain ocular and medical histories to assist with diagnosis and treatment planning.
Cashier
1 Year 7 Months- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance shopper experience.
- Monitored inventory levels, restocking products as needed to ensure availability.
- Implemented time-saving techniques that improved checkout speed during peak hours.
- Collaborated with team members to optimize workflow and enhance overall service efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in training new staff on register operations and customer service standards.
Education
Bachelor of Science - Business Administration in Health Science
Skills
Optical Coherence Tomography (OCT)
Visual acuity testing
Work under pressure
Ophthalmic equipment maintenance
Documentation and reporting
Diagnostic Equipment Operation
Mechanical Knowledge
Multitasking and organization
Written/Verbal communication
Customer service
Works Well Under Pressure
Attention to detail
Certification
COT (Certified Ophthalmic Technician)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
TECHNICIAN
Chester County Eye Care
04.2019 - CurrentRead More
Cashier
Compass Group Inc.
08.2017 - 03.2019Read More
Inter-American Universtity of PR
Bachelor of Science from Business Administration in Health Science
Read More