Silka Vega Ortiz
1421 Gerard Lane, Holiday,FL
Summary
Qualified Patient Care Technician (PCT) with strong clinical knowledge and assessment skills. Trained in personal care and hygiene, sterilization and inventory management. Top-notch organizational, problem-solving and prioritization abilities. Also, hardworking PCT bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Besides, demonstrate professional and ethical behavior, advocate for human rights and social, environmental, and economic justice. Moreover, establishes professional relationships with individuals, families, organizations, groups, and the community. Furthermore, ability to identify and understand another person's experience and point of view. Finally, has a great communication, organization, empathy, active listener, and cultural competences.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Social Work Intern
Sanitas Medical Center
Tampa , FL
08.2022 - 05.2023
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Developed treatment plans to address identified issues.
- Collaborated with other professionals such as therapists and medical personnel to coordinate services for clients.
- Facilitated educational workshops for community members on topics related to social work practice.
- Organized and maintained case records in accordance with agency policies and procedures.
- Observed client interactions in order to evaluate progress toward goals set forth in treatment plans.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
- Educated clients about available community resources that could benefit them.
- Attended meetings, training, conferences and seminars to advance professional knowledge.
- Collaborated with community agencies to offer clients additional support.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
- Monitored and reviewed treatment outcomes and goal achievement.
- Assisted staff with rural communities and underserved populations outreach.
- Collected data and entered into internal system database.
- Supported social worker with client case management services.
- Documented client social history, treatment and related information.
- Consulted with teachers, parents and outside professionals to support service plan development.
- Used safety and risk assessments, employing related policies and procedures.
- Guided clients completing financial assistance applications and respite care applications.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Evaluated and addressed individual client needs and concerns.
- Performed psychosocial assessments and documented casework.
- Acted as role model for clients by exhibiting positive behaviors.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
- Maintained and developed community relationships to support various client referrals.
- Assisted homeless clients with procuring mental health support and other various community resources.
- Organized and compiled socio-psychiatric case histories to facilitate accurate diagnoses.
Patient Care Technician
Trinity Medical Center
9330 State Road 54, Trinity , FL
03.2018 - 02.2023
Certified Nursing Assistant
Genesis/Orchard Ridge Rehabilitation Center
4927 Voorhees, New Port Richey, FL
09.2012 - 12.2018
Certified Nursing Assistant
Reservoir Rehabilitation Center
1 Emily Way, West Hartford, CT
06.1997 - 09.2012
- Assisted patients
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Observed and reported unusual symptoms and changes to charge nurse.
Education
Bachelor of Science - Social Work
Ana G. Mendez University
Tampa, FL05.2023
Some College (No Degree) - General Studies
Interamerican University 1989-1990
Calle Luna San German, PR1990
High School Diploma -
Blanca Malaret High School
Sabana Grande05.1989
Some College (No Degree) - Patient Care Technician (PCT) Completed: 2004
Goodwin College
1 Riverside Dr. East Hartford, CTSome College (No Degree) - General Studies 2002-2003
Tunxis Community College
271 Scott Swamp Rd, Farmington, CTSome College (No Degree) - Certified Nurses Assistant (CNA) Completed: 1992
E. C. Goodwin Technical High School
735 Slater Rd. New Britain, CTSkills
- Fluent Spanish speaker
- Documentation
- Demonstrate professional and ethical behavior
- Advocate for human rights and social, environmental, and economic justice
- Establishes professional relationships with individuals, families, organizations, groups, and community
- Great Patience
- Ability to identify and understand another person's experience and point of view
- Good communication
- Good organization
- Empathy
- Active listener
- Excellent cultural competences
Additional Information
REFERENCES
Nicole Byulay
RN Supervisor at Trinity Medical Center
1(727)458-2939
Samatha Jernigan
RN Supervisor at Trinity Medical Center
1(352)999-0321
Mayra Burgos
Patient Care Technic (PCT) at Trinity Medical Center
1(727)255-3064
Certification
Mental Health First Aid from National Council for Mental Wellbeing
- Mental Health - date - April 1, 2023. Expiration date - April 1, 2026.
Timeline
Social Work Intern
Sanitas Medical Center
08.2022 - 05.2023
Patient Care Technician
Trinity Medical Center
03.2018 - 02.2023
Certified Nursing Assistant
Genesis/Orchard Ridge Rehabilitation Center
09.2012 - 12.2018
Certified Nursing Assistant
Reservoir Rehabilitation Center
06.1997 - 09.2012
Bachelor of Science - Social Work
Ana G. Mendez University
Some College (No Degree) - General Studies
Interamerican University 1989-1990
High School Diploma -
Blanca Malaret High School
Some College (No Degree) - Patient Care Technician (PCT) Completed: 2004
Goodwin College
Some College (No Degree) - General Studies 2002-2003
Tunxis Community College
Some College (No Degree) - Certified Nurses Assistant (CNA) Completed: 1992
E. C. Goodwin Technical High School
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