Silma Montrond
Boston,MA
Summary
Results-driven SMT Technician at Health Ops with a strong focus on machine maintenance and quality control. Proven ability to enhance team productivity through effective collaboration and communication. Recognized for resolving equipment issues swiftly, ensuring optimal performance and safety standards in a fast-paced environment. Committed to continuous improvement and self-motivation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SMT Technician
Health Ops
09.2023 - 03.2025
- Operated and maintained SMT equipment to ensure optimal performance.
- Assisted in assembling electronic components on printed circuit boards.
- Learned safety protocols and best practices for handling tools and materials.
- Supported team members in troubleshooting equipment issues during production runs.
Customer Service Representative
BD’S Forniture
10.2023 - 11.2024
- Assisted customers with product inquiries, ensuring accurate and timely responses.
- Resolved customer complaints, enhancing satisfaction through effective problem-solving techniques.
- Processed transactions efficiently, maintaining accuracy in cash handling and inventory management.
- Educated customers on product features and benefits, fostering informed purchase decisions.
Presser
Dependable Cleaners
12.2021 - 06.2022
- Operated pressing machines to ensure high-quality garment finishing
- Inspected garments for quality assurance, identifying and addressing imperfections
- Collaborated with team members to optimize workflow and enhance productivity
- Maintained cleanliness and organization of work area to promote safety standards
- Engaged in continuous learning to improve pressing skills and efficiency
- Followed company protocols for handling delicate fabrics and garments
Machine Operator
88 Acrees
04.2021 - 05.2022
- Operated machinery to ensure efficient production flow and meet daily output targets.
- Conducted routine equipment inspections to maintain safety and operational standards.
- Collaborated with team members to optimize workflow and minimize downtime during shifts.
- Assisted in training new operators on machine functions and safety protocols.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Implemented minor repairs on machinery to reduce maintenance costs and improve efficiency.
Wiper
New Balance
10.2019 - 11.2020
- Operated cleaning equipment to maintain cleanliness and safety standards in production areas.
- Inspected facilities for compliance with safety protocols and reported issues promptly.
- Assisted team members in executing daily cleaning schedules, ensuring adherence to timelines.
- Managed waste disposal processes, promoting environmental sustainability within the workplace.
Education
Continental Academy
15327 N.W. 60th Avenue Room 235 • Miami Lakes, FL 06.2025
Skills
- Machine maintenance
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Dependable and responsible
- Excellent communication
- Customer relations
- Safety procedures
- Stress tolerance
- Self motivation
- Quality control
- Data recording
Certification
HHA
Languages
Spanish
Professional Working
Portuguese
Professional Working
English
Native or Bilingual
Cape-verdean Creole
Professional Working
Timeline
Customer Service Representative
BD’S Forniture
10.2023 - 11.2024
SMT Technician
Health Ops
09.2023 - 03.2025
Presser
Dependable Cleaners
12.2021 - 06.2022
Machine Operator
88 Acrees
04.2021 - 05.2022
Wiper
New Balance
10.2019 - 11.2020
Continental Academy
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