SILMA PEREIRA
Sedona,AZ
Summary
Experience in hospitality and customer service, skilled in team collaboration and maintaining organized, welcoming environments for guests.
Overview
2025
2025
years of professional experience
Work History
Spa Host
Montage Resort and Spa
Big Sky, MT
01.2024 - 01.2025
- Welcome Guest checking in and assist guest get ready before their treatment.
- Keep Spa clean and organized for guest better experience.
Housekeeping
Mountain View Grand Resort and Spa.
Whitefield, NH
01.2023 - 01.2024
- Clean and organize room and public areas for guest better staying in the resort.
- Offered attentive service customers daily.
Housekeeping
Nemacolin Resort
Farmington, PA
01.2022 - 01.2023
- Clean and organize room and public areas for guest better staying in the resort.
- Provided guest service when required and collaborate with the team for work experience.
Massage Therapist
Hotel Das Cataratas, A Belmond Hotel, Iguassu Falls
Foz Do Iguacu,Parana,Brasil
2017 - 2022
- Delivered personalized massage therapy sessions, enhancing guest relaxation and wellness experiences.
- Maintained cleanliness and organization of treatment rooms, adhering to safety and hygiene standards.
- Assessed client needs through consultations, tailoring treatments to individual preferences and conditions.
Cashier
Porto Canoas Restaurant-Cataratas Do Iguacu S/A.
Foz do Iguacu, Parana, Brasil
2014 - 2017
- Cashier attendant, assist guest checking out of the Restaurant.
- Host assist guest checking in the restaurant.
- Keep a clean and organized workplace.
- Assisting in opening and closing Cashier process.
Education
Diploma - Science
Colegio Virgen De Caacupe
Maria Auxiliadora, Paraguay01.2013
Skills
- Massage therapist
- Cash Handling
- Customer Service
- Team Collaboration
- Adaptable
- Attention to Detail
- Passionate for Learning
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Spa Host
Montage Resort and Spa
01.2024 - 01.2025
Housekeeping
Mountain View Grand Resort and Spa.
01.2023 - 01.2024
Housekeeping
Nemacolin Resort
01.2022 - 01.2023
Massage Therapist
Hotel Das Cataratas, A Belmond Hotel, Iguassu Falls
2017 - 2022
Cashier
Porto Canoas Restaurant-Cataratas Do Iguacu S/A.
2014 - 2017
Diploma - Science
Colegio Virgen De Caacupe