Silvana Marquez
Bernalillo
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Sandoval Regional Medical Center
Rio Rancho, NM
11.2025 - Current
- Support healthcare providers during patient examinations and procedures.
- Obtain and document patient histories and vital signs accurately.
- Schedule appointments and coordinate patient follow-up care.
- Prepare and maintain examination rooms and clinical supplies.
- Collect, label, and process laboratory specimens.
- Perform basic laboratory testing, including urinalysis and blood glucose monitoring.
- Administer medications under physician supervision.
- Provide wound care and dressing changes while monitoring healing progress.
Surgical Scheduler / Medical Assistant
Carrie Tingley Hospital
Albuquerque, NM
09.2016 - 11.2023
- Coordinated surgical scheduling across multiple specialties.
- Managed pre-operative documentation, insurance authorizations, and consent forms.
- Educated patients and families regarding surgical procedures and preparation requirements.
- Communicated effectively with physicians, nurses, and surgical teams to optimize scheduling workflows.
- Developed tracking systems for upcoming surgeries to improve planning and coordination.
- Scheduled diagnostic testing, laboratory work, and imaging studies per physician orders.
- Ensured complete and accurate documentation prior to scheduled procedures.
Account Executive
American HomePatient
Farmington, NM
09.2013 - 11.2014
- Managed client accounts and maintained strong customer relationships.
- Coordinated with healthcare providers to support patient care plans.
- Educated patients on products and services to improve treatment compliance.
- Worked closely with billing departments on claims processing and invoicing.
- Generated sales and performance reports for management review.
- Identified new business opportunities through market research and networking.
- Delivered exceptional customer service and resolved client concerns promptly.
Medical Assistant
San Juan Regional Medical Center
Farmington, NM
03.2009 - 11.2013
- Obtained vital signs, patient histories, and prepared patients for examinations.
- Administered medications, injections, and physician-directed treatments.
- Conducted EKGs, spirometry testing, and audiograms.
- Collected and processed laboratory specimens.
- Performed basic laboratory testing including urinalysis and glucose screening.
- Maintained accurate electronic medical records and documentation.
- Managed medical supply inventory and exam room readiness.
- Ensured compliance with HIPAA and patient confidentiality standards.
- Assisted with wound care, dressing changes, and patient education.
Education
Certified Medical Assistant -
American Career College
California10-2009
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ABC Adult School
Paramount, California12-2001
Skills
- Patient Care & Clinical Support
- Vital Signs & Patient Assessment
- Medication Administration
- Laboratory Specimen Collection
- EKGs, Spirometry & Audiograms
- Wound Care & Dressing Changes
- Electronic Medical Records (EMR/EHR)
- Surgical Scheduling & Coordination
- Insurance Authorizations
- Medical Documentation
- HIPAA Compliance
- Patient Scheduling & Follow-Up
- Team Collaboration
- Problem Solving & Communication
- Microsoft Excel
- QuickBooks
- Bookkeeping
- Accounts Payable
- Account Reconciliation
- Financial Reporting
- Invoice Processing & Verification
- Data Entry & Database Management
- Cost Accounting
- Payment Tracking
- Regulatory Compliance
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
Timeline
Medical Assistant
Sandoval Regional Medical Center
11.2025 - Current
Surgical Scheduler / Medical Assistant
Carrie Tingley Hospital
09.2016 - 11.2023
Account Executive
American HomePatient
09.2013 - 11.2014
Medical Assistant
San Juan Regional Medical Center
03.2009 - 11.2013
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ABC Adult School
Certified Medical Assistant -
American Career College