Hi, I’m
Silvana Calderon
Data Processing Worker
HAZLETON,PA
Summary
Proactive Data Processing professional with experience working with various data platforms and industries. Reliable and dedicated processor willing to work to complete assigned tasks within deadlines. History of working in fast-paced environments, providing optimum customer support. Experienced Data Processing Operator with over 2 years of experience processing physical and electronic items to provide uninterrupted data processing, operating runs and batch program jobs. Applies proven analytical and problem-solving skills to data discrepancies to keep operations running smoothly. Clear understanding of data entry, mainframe processing, reporting and backup processes within Northeast Counseling Services. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
18
years of professional experience
2
Languages
Work History
Northeast Counseling Services
Data Processing Clerk
07.2022 - Current
Job overview
- Optimized workflow through effective prioritization of tasks and proactive problem-solving skills.
- Contributed to the development of departmental policies, promoting productivity and accuracy in data processing operations.
- Maintained strict confidentiality of sensitive information, adhering to company guidelines and regulations.
- Streamlined data processing tasks for increased efficiency and reduced processing time.
- Maximized use of available resources by utilizing specialized tools for faster data input or extraction processes.
- Reduced errors with meticulous attention to detail during data entry and verification processes.
- Responded promptly to internal customer inquiries regarding processed data, fostering positive relationships across departments.
Dougherty, Leventhal, & Price Law Firm
Legal Assistant
09.2015 - 08.2019
Job overview
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Created, revised and edit legal material according to lawyers requirements.
- Provided support to clients who needed translation with their documents.
- Responsible to assist clients with their cases.
Luzerne County Courthouse
Clerk Typist/Interpreter
09.2006 - 04.2014
Job overview
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Preserved seamless operations during staff absences by stepping in to cover additional responsibilities as needed.
- Contributed to a well-organized office environment through thorough file management and record-keeping practices.
- Improved overall productivity by efficiently prioritizing and completing assigned tasks in a timely manner.
- Supported team members by managing multiple administrative tasks, including filing and scheduling appointments.
- Assisted in maintaining a clean and orderly office space, contributing to a productive work environment for all team members.
- Enhanced office efficiency by performing accurate data entry and document processing tasks.
- Maintained a high level of confidentiality when handling sensitive information, ensuring the privacy of clients and colleagues alike.
- Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
- Promoted a positive work environment through professional interactions with coworkers and supervisors alike.
- Answered and routed incoming calls and took messages when personnel were unavailable.
- Prepared data by compiling and sorting information.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Collaborated with fellow interpreters to establish a consistent approach to translation, ensuring coherent messaging across multiple languages.
- Expedited emergency response efforts, working closely with law enforcement, medical personnel, or first responders to provide immediate language support as needed.
- Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
- Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
- Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
- Maintained message content, tone, and emotion as closely as possible.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
Education
SUNY College At Old WestburyOld Westbury, NY
Bachelor of Arts from Spanish Language And Literature
05.2001
Walton High SchoolWalton, NY
High School Diploma
05.2001
Skills
Data Validation
Proofreading
Error Detection
File Management
Document Scanning
Microsoft Office
Meticulous attention to detail
Filing and data archiving
Data accuracy
Maintains confidentiality
Data Security
Word Processing
Professional and mature
Work Prioritization
Data Entry
Legal administrative support
Independent worker
Customer Service-Oriented
Performance Improvement
Mail handling
Safety Regulations
Physician billing
Invoice Processing
Data Processing
Strong Problem Solver
Database Maintenance
Excellent Communication
Organizational Skills
Data Review and Verification
Goal Setting
Adaptability
Problem-solving aptitude
Written Communication
Continuous Improvement
Team building
Effective Communication
Team Collaboration
Interpersonal Skills
Problem-solving abilities
Time Management
Timeline
Data Processing Clerk
Northeast Counseling Services
07.2022 - Current
Legal Assistant
Dougherty, Leventhal, & Price Law Firm
09.2015 - 08.2019
Clerk Typist/Interpreter
Luzerne County Courthouse
09.2006 - 04.2014
SUNY College At Old Westbury
Bachelor of Arts from Spanish Language And Literature
05.2001
Walton High School
High School Diploma
05.2001