Silvana De Renzis
Miami,FL
Summary
Experienced with creating and delivering comprehensive training programs tailored to diverse audiences. Utilizes engaging instructional methods to facilitate effective learning and skills development. Track record of enhancing team performance through interactive and collaborative training sessions.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Trainer / Team Member
Chick-fil-A
06.2020 - Current
- Deliver exceptional customer service in a high-volume, fast-paced environment.
- Maintain cleanliness and organization of workstations to ensure a safe and efficient workplace.
- Follow strict food safety and hygiene protocols in compliance with company and health standards.
- Collaborate with team members to streamline operations and meet service goals.
- Train and mentor new hires, promoting company culture and operational standards.
Volunteer
Miami Animal Rescue
- Current
- Assisted in daily animal care, cleaning, feeding, and adoption support
- Promoted community awareness and adoption events
Education
Certificate - Emergency Medical Technician
American Medical Academy
Miami, FL08-2025
High School Diploma -
Miami Arts Studio
Miami, FL06-2020
Skills
- CPR and AED certification
- Basic life support
- Patient assessments
- Critical thinking
- Bilingual in English and Spanish
- Team collaboration capacity
- Team supervision
Certifications And Awards
Community Service Award, 2017–2018, 2018–2019
Certification
- EMT - Certified Emergency Medical Technician
- CPR Certified
- BLS Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Trainer / Team Member
Chick-fil-A
06.2020 - Current
Volunteer
Miami Animal Rescue
- Current
Certificate - Emergency Medical Technician
American Medical Academy
High School Diploma -
Miami Arts Studio