Silvana Labombarda

Embracing freelance opportunities when not working full-time. Managed 250 projects in 2024, ranging from linguistic services, cultural consulting, online survey testing, overlays, AI training, and language quality assurance, to providing quality translations to over 45 end clients, including Shopify, YouGov, and Unimrkt. Some recent key projects were:

• Trained, evaluated, and tested German AI chatbots, and taught them how to understand and respond to human input for more efficient and streamlined processes.
• Translated and edited German product content for Shopify's Admin (UI), and Help sections (articles, guides, tutorials, FAQs, etc.).
• Performed meticulous quality control checks across extensive translation outputs reaching 80,000 words.

• Led efforts to streamline ad content localization by reducing turnaround times and inconsistencies through process optimization, cross-functional collaboration, and detailed documentation, ensuring alignment across global teams and stakeholders.
• Increased localization process efficiency by 30% using semi-automation, glossary creation, and Translation Memory.
• Coordinated revisions for more than 50 German courses and over 10 instructional videos in a year.
• Partnered with diverse teams and resources to ensure timely localization of market-specific eLearning solutions.
• Utilized Agile methodologies like weekly stand-ups and OKRs to enhance localization processes, incorporating techniques such as 'T-shirt sizing' and creating roadmaps.

• Spearheaded and delivered 1,000+ multilingual localization projects with cross-functional team collaboration.
• Coordinated cross-functional teams to manage comprehensive translation initiatives, while ensuring consistent delivery timelines, and upholding 40-50% profit margins.
• Leveraged localization tools like Machine Translation, Plunet, and CAT tools to optimize workflows.
• Secured client satisfaction and sustained cooperation through comprehensive engagement.
• Mitigated project risks through proactive management approaches.
• Employed an iterative approach to project management, integrating client feedback, and performing online testing.

• Directed over 500 multilingual localization projects, spanning websites, subtitles, and voice-over production for renowned clients like Baxter, Henry Schein, and Humana.
• Cultivated strong client relationships ensuring seamless communication during project life cycles.
• Executed risk management strategies to prevent project delays while delivering top-quality results.
• Led cross-functional teams to successfully deliver projects, leveraging technical industry tools for enhanced consistency.
• Provided cultural consulting services to align deliverables with client expectations, driving successful project outcomes.
• Implemented project improvement strategies based on evaluation and feedback.