Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Silvana Leguizamon

Las Vegas

Summary

Dynamic Medical Office Manager with a strong work ethic and knowledge of EHR software, successfully enhancing patient satisfaction and operational efficiency at All for Health, Health for All ( FQHC). Proven ability in conflict resolution and staff scheduling, ensuring compliance with HIPAA regulations while fostering a collaborative team environment.

Overview

8
8
years of professional experience

Work History

Medical Office Manager

All for Health, Health for All
12.2023 - Current
  • Managed daily office operations, ensuring efficient patient flow and appointment scheduling for the Nevada locations.
  • Implemented electronic health record systems to enhance data accuracy and accessibility.
  • Developed patient communication strategies to enhance satisfaction and retention.
  • Oversaw inventory management of medical supplies, ensuring optimal stock levels for procedures.
  • Maintained adherence to HIPAA regulations, safeguarding patient information and confidentiality.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
  • Maintenance of licenses up to date, County, State, CLIA and Radiology.
  • Oversaw accounting, budgeting, and financial reporting.
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
  • Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses and Medical Insurance. ( Medicaid and Commercial )

HR Coordinator/Administrative Assistant

All for Health, Health for All
08.2023 - 11.2024
  • Coordinated recruitment processes, enhancing candidate experience and streamlining onboarding procedures.
  • Assisted in developing training materials, supporting staff development initiatives across departments.
  • Maintained up-to-date knowledge of labor laws, advising management on legal compliance and best practices in HR policies.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Coordinated and administered employee health insurance.
  • Administered bi-weekly staff payroll

HR Coordinator/Office Administrative Assistant

Guadalupe Medical Centers
09.2018 - 07.2023
  • Coordinated recruitment processes, enhancing candidate experience and streamlining onboarding procedures.
  • Assisted in developing training materials, supporting staff development initiatives across departments.
  • Maintained up-to-date knowledge of labor laws, advising management on legal compliance and best practices in HR policies.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Coordinated and administered employee health insurance.
  • Administered bi-weekly staff payroll. ( Quickbooks)

Marketing Department Intern

Guadalupe Medical Center
09.2017 - 08.2018
  • Developed marketing materials to enhance patient engagement and promote services.
  • Analyzed patient feedback to refine service offerings and improve customer satisfaction.
  • Supervised daily operations of call center, ensuring adherence to quality standards and service protocols.
  • Managed high-volume inbound calls, ensuring effective resolution of patients inquiries and complaints.

Education

Associate of Science - Paramedicine

RET
Santa Fe, Argentina
08-2000

Information And Communication Technology

EEM 395
Santa Fe, Argentina
12-1995

Skills

  • Strong work ethic
  • Effective multitasking
  • Conflict resolution
  • Medical practice operations
  • Staff scheduling
  • EHR software, Greenway and Nextgen
  • Payroll
  • HIPAA regulations

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Medical Office Manager

All for Health, Health for All
12.2023 - Current

HR Coordinator/Administrative Assistant

All for Health, Health for All
08.2023 - 11.2024

HR Coordinator/Office Administrative Assistant

Guadalupe Medical Centers
09.2018 - 07.2023

Marketing Department Intern

Guadalupe Medical Center
09.2017 - 08.2018

Associate of Science - Paramedicine

RET

Information And Communication Technology

EEM 395

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