Silvana Saad
Ferndale
Summary
Registered Pharmacist with comprehensive background in patient counseling, drug utilization review and medication therapy management. Strengths include strong communication skills, adept at interpreting complex medical information for patients and healthcare professionals alike. Past roles demonstrate high level of accuracy in filling prescriptions, maintaining patient records and managing pharmacy operations. Impact made through ongoing commitment to improving patient outcomes and adherence to medication protocols.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Pharmacist
Walgreens Co.
Bellingham and Ferndale
01.2025 - Current
- Ensured accurate and timely medication dispensing, as measured by order processing efficiency and error rates, by performing precise order verification and final product checks.
- Enhanced patient care and satisfaction, as demonstrated by positive feedback and successful resolutions, by answering drug information questions, and providing over-the-counter (OTC) consultations.
- Provided consultation to prescribers, and other healthcare team members.
- Provided detailed patient education and counseling on prescriptions, including specialty devices such as CGMs.
- Accurately bill insurance to minimize fraud, waste, and abuse of resources.
- Managed inventory control systems to maintain adequate levels of pharmaceutical supplies.
- Maintained records of controlled substances dispensed in accordance with state and federal regulations.
- Instructed patients on self-administration techniques such as inhalers or injections.
- Ensured compliance with all applicable laws, regulations and standards related to pharmacy practice.
- Assisted in training pharmacy students on proper techniques for dispensing medications.
- Worked collaboratively with other healthcare professionals to optimize patient care outcomes.
- Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
Pharmacy Intern
Bartell Drugs
Seattle
12.2020 - 04.2021
- Performed data entry into pharmacy information systems for billing purposes.
- Processed third party insurance claims accurately and efficiently.
- Evaluated physician orders for accuracy and completeness prior to dispensing medications.
- Provided guidance on prescription refills when appropriate.
- Provided essential pharmaceutical support, as reflected by the quality of patient interactions and advice given, by performing OTC consults, and addressing customer inquiries.
- Improved workflow and operational efficiency, as measured by reduced wait times and increased patient throughput, by assisting with medication filling, and ensuring accurate order entry.
- Contributed to the pharmacy team’s knowledge and patient care capabilities, as demonstrated by the quality and accuracy of drug information provided, and by responding to drug information questions promptly and thoroughly.
Running Start Leader
Whatcom Community College
Bellingham
06.2016 - 08.2016
- Facilitated orientation and integration for new students, as measured by positive feedback and improved campus familiarity, by providing comprehensive campus tours.
- Enhanced new student engagement and understanding, as demonstrated by high participation and satisfaction rates, by answering questions on Q&A panels.
- Supported student success and resource utilization, as evidenced by increased resource usage and student confidence, by providing essential resources and information for new students.
- Improved student navigation and time management, as measured by reduced instances of lost or confused students, by assisting with schedule planning and campus wayfinding.
Education
Doctor of Pharmacy -
University of Washington School of Pharmacy
Seattle, WA06.2024
Bachelor of Arts - Chemistry – Pre-Pharmacy
Western Washington University
Bellingham, WA06.2020
Associates of Science - Chemistry – Running Start
Whatcom Community College
Bellingham, WA06.2017
Skills
- Medication dispensing
- Patient counseling
- Pharmaceutical inventory
- Insurance billing
- Regulatory compliance
- Customer relationship management
- Team collaboration
- Training and mentoring
- Effective communication
- Problem solving
- Pharmacology expertise
- Pharmacy law compliance
- Drug interactions assessment
ADVANCED PHARMACY PRACTICE EXPERIENCE
- Ottesen’s Pharmaceutical Services – Inpatient Seattle, WA, May 2024 – Jun 2024
- WA Center for Bleeding Disorders – Ambulatory Care Seattle, WA, Apr 2024 – May 2024
- Credena Pharmacy, Swedish Medical Center First Hill – Ambulatory Care Seattle, WA, Feb 2024 – Mar 2024
- Cardiothoracic Surgery ICU, University of Washington Medical Center Montlake – Inpatient Seattle, WA, Jan 2024 – Feb 2024
- General Surgery, University of Washington Medical Center Montlake – General Medicine Seattle, WA, Oct 2023 – Dec 2023
- Genoa Healthcare, Lake City Way – Ambulatory Care Seattle, WA, Sep 2023 – Oct 2023
- Pacific Medical Center Clinic Northgate – Ambulatory Care Seattle, WA, Aug 2023 – Sep 2023
- Bartell Drugs, Bellevue Midlakes Bellevue, WA, May 2023 – June 2023
- Washington State Pharmacy Association Renton, WA, Apr 2023 – May 2023
INTRODUCTORY PHARMACY PRACTICE EXPERIENCE
- Jun 2022 – July 2022 Hoagland Pharmacy, Yew St – Compounding Bellingham, WA Community IPPE
- Jan 2022 – Jun 2022 Ambulatory Care – University of Washington Valley Medical Center, Prescription Pad South Pharmacy Renton, WA Wednesdays In Practice
- Aug 2021 General Medicine – PeaceHealth St. Joseph Medical Center, Squalicum Bellingham, WA Institutional IPPE
- Jan 2021 – Jun 2021 Northwest Kidney Centers Pharmacy, Broadway Seattle, WA Wednesdays In Practice
Community Service
- St. Mary Coptic Orthodox Church, Sunday School Servant, Admin and Events Helper, Lynnwood, WA, 2020-09, Present
- Bellingham Food Bank, Bakery Sorting and Serving Helper, Bellingham, WA, 2019-07, 2019-08
- St Mary Coptic Orthodox Church, Surrey, Sunday School Servant, Homeless Services Helper, Surrey, BC, Canada, 2015-10, 2020-02
- Sehome High School, French and Chemistry Tutor, Bellingham, WA, 2014-10, 2015-06
Certification
- Registered Pharmacist active license WA state
- CPR and Basic Life Support Certification, AHA
- Adult and Adolescent Immunization Provider Certification, WSPA
Projects
May 2019 Scholar’s Week Poster Presentation: Synthesis of Rupestine D using an Intramolecular Heck Reaction. Western Washington University Bellingham, WA
Publications
Sep 2018 – Jun 2020 Shelton P, Grosslight S, Mulligan B, Spargo H, Saad S, Vyvyan J. Synthesis of guaipyridine alkaloids (±)-cananodine and (±)-rupestines D and G using an intramolecular Mizoroki-Heck reaction. Tet. Lett., 2020, 131500, ISSN 0040-4020. https://doi.org/10.1016/j.tet.2020.131500
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
French
Elementary
References
References available upon request.
Timeline
Registered Pharmacist
Walgreens Co.
01.2025 - Current
Pharmacy Intern
Bartell Drugs
12.2020 - 04.2021
Running Start Leader
Whatcom Community College
06.2016 - 08.2016
Doctor of Pharmacy -
University of Washington School of Pharmacy
Bachelor of Arts - Chemistry – Pre-Pharmacy
Western Washington University
Associates of Science - Chemistry – Running Start
Whatcom Community College
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