Silvano Ismail
Portland
Summary
Motivated and team-focused professional with hands-on experience at Celtics Development, leading groups and creating a positive space for growth. Skilled at solving problems and paying close attention to details, while delivering great customer experiences at DICK’S Sporting Goods through strong communication and teamwork. Dedicated to keeping every activity safe, fun, and welcoming for everyone.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Camp Counselor, Summer Sports
Celtics Development
06.2024 - Current
- Worked with children of different age, interest, skill, and developmental levels.
- Ensured camper safety and well-being through supervision during activities and downtime.
- Led groups of children safely through variety of camp activities.
- Built strong relationships with campers, fostering a positive environment for personal growth and development.
Footwear Sales Associate
Dicks Sporting Goods
08.2021 - 06.2023
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain customer service.
- Enhanced shopping experience for individuals with disabilities by offering assistance specifically towards their unique requirements.
- Collaborated with team members to achieve monthly sales goals and optimize store performance.
- Improved store appearance by maintaining cleanliness standards throughout the sales floor and storage areas.
- Provided guidance on proper footwear sizing, fit, and care to ensure comfort for customers.
- Performed opening and closing procedures of store to secure products and employee safety.
Education
High School Diploma -
Cheverus High School
Portland, ME06.2023
High School Diploma -
Bridgton Academy
North Bridgton, ME05.2024
Associate’s Degree - Business & Sports Management
Saint Joseph’s College of Maine
Standish, MESkills
- Role model behavior
- Patience
- Collaboration and cooperation
- Problem-solving
- Attention to detail
- Group leadership
- Sports coaching
- Data entry
- Verbal and written communication
Accomplishments
2023 Male Cheverus Athlete of the Year
2023 Mr. Maine Basketball Finalist
2023 Maxpreps Maine Men’s Basketball Player of the Year
2024 Captain Claude “Duke” Hough ‘54 Leadership Award- Bridgton Academy
2024 Mission Achievement Book Scholarship Award- Bridgton Academy
2025 D3 Maine Basketball Rookie of the Year
2025 D3 GNAC Basketball Rookie of the Year
Certification
NFHS Heat Illness Prevention Certification
NFHS Protecting Students of Abuse Certification
NFHS Concussion in Sports Certification
NFHS Sudden Cardiac Arrest Certification
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Camp Counselor, Summer Sports
Celtics Development
06.2024 - Current
Footwear Sales Associate
Dicks Sporting Goods
08.2021 - 06.2023
High School Diploma -
Cheverus High School
High School Diploma -
Bridgton Academy
Associate’s Degree - Business & Sports Management
Saint Joseph’s College of Maine
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