ANGELA SILVA

• Adhere to comprehensive hazard assessments and implement safety protocols to enhance operational safety during firefighting efforts.
• Cooperate thorough maintenance and testing of firefighting apparatus, guaranteeing optimal performance and alignment with safety protocols.
• Utilize axes, chainsaws, and shovels to cut brush and excavate trenches, facilitating the construction of fire lines for wildfire management.
• Monitor and assess charred landscapes following fires to ensure complete eradication of lingering heat sources.

• Spearheaded coordination, organization, and execution of music events while ensuring compliance with laws and venue regulations.
• Establish and maintaine long-term partnerships with clients, venues, and vendors to enhance collaboration and mutual success.
• Lead teams in addressing challenges while upholding event safety.
• Manage vendor relationships, negotiating contracts to optimize event services and pricing.
• Analyze post-event feedback to identify areas for improvement, driving enhancements in future events.

• Coordinated daily activities and staff at the busiest and only 24-hour pharmacy in the entire state of Washington, optimizing workflow and service efficiency.
• Managed extended work hours exceeding 10+ hours days, ensuring seamless operations and addressing scheduling conflicts.
• Fostered a supportive work environment by treating employees with care and kindness while upholding high performance standards.
• Managed inventory levels, utilizing automated systems to optimize stock availability and reduce waste.
• Trained and mentored pharmacy staff on operational best practices and customer service excellence.

• Processed and filled prescription orders accurately and efficiently.
• Assisted pharmacists and managed patient inquiries.
• Managed inventory by monitoring stock levels and placing orders as needed.
• Trained new staff on pharmacy procedures, safety protocols, and software systems.

• Acquired knowledge of pharmaceutical regulations, controlled substances handling, and HIPAA standards.
• Cultivated long-term patient relationships through empathy, compassion, and effective one-on-one communication.
• Recognized for reliability, discretion, and consistent accuracy in a fast-paced, law-sensitive environment.
• Coordinated staffing efforts at various sites to address and resolve personnel shortages.
• Collaborated with healthcare providers to optimize patient medication therapy management.

• Coordinated movement and organization of vehicles, ensuring proper care and accountability.
• Managed administrative documentation and customer follow-ups with attention to confidentiality.
• Provided consistent, professional communication in a high-pressure, client-focused setting.
• Managed incoming calls, effectively routing inquiries to appropriate departments for prompt resolution.
• Coordinated appointment scheduling for service and sales departments, optimizing staff utilization and workflow efficiency.
• Maintained organized reception area, ensuring professional appearance and accessibility of information for visitors.

• Delivered outstanding customer service while maintaining accuracy in transactions and daily reports.
• Supported multiple store locations, assisting with sales, inventory, and operational tasks.
• Ensured smooth workflow and store presentation during high-volume periods.
• Developed efficiency, teamwork, and adaptability through multi-site collaboration.
• Assisted customers with product inquiries, ensuring a positive shopping experience.

• Developed skills to maintain productivity and positive interactions while managing high workloads.
• Cultivated teamwork skills, time management expertise, and accountability.
• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.

Graduated 2022