Over 4 years of customer service experience with a focus on healthcare and delivering exceptional patient experiences. Compassionate professional dedicated to helping others and ensuring seamless access to medical care for all individuals.
Work History
Companion Sitter
2 Years 7 Months
Horizon Health Care Staffing | 01.2024 - Current
Assist with eating, bathing, dressing, toileting, and transferring patients.
Provide one-on-one bedside companion care, including reading, conversations, and making sure to keep their morale high while in hospital.
Accompanied individuals to scheduled activities and walked with them as needed.
Keep a written record of all patients' activities, such as medical procedures, meals, and family visits.
Personal Assistant
1 Year 7 Months
Community Home Health Care | 06.2020 - 01.2022
Assisted clients with daily and essential needs, ensuring their well-being and comfort.
Accompanied clients to medical appointments, providing support with paperwork and administrative tasks.
Ensured clients took prescribed medications at scheduled times, monitoring adherence to medical instructions.
Supported clients with treatment routines as directed by healthcare professionals.
Maintained regular communication with medical personnel and family members to provide updates and address any concerns.
Focused on promoting clients' happiness and health by creating a positive and supportive environment.
Education
Associate of Applied Science - Health Services Administration – Medical Billing and Coding
Berkeley College | New York, NY | 05-2026
Cum Laude graduate
Dean's List Winter 2024 and Fall 2025
Elected to Treasurer for Berkeley College NYC campus in 2025 to 2026
Phi Theta Kappa Member
Association of Private Colleges Advocate Member
Capstone Project: Medical Coding, Billing, and Accounting Project of 4 months where real life cases were solved
High School Diploma
Middletown High School | Middletown, NY | 06-2020
Awarded student of the month for September 2016, October 2017, November 2018, January and June of 2019
Awarded Sojourner Truth Award in Citizenship
GIR Tech Member
High School Diploma
Orange County Ulster BOCES | Goshen | 06-2020
Two year extracurricular course taken in Automotive Technology
Awarded student of the month September 2019, December 2019, and January 2020
Skills
Machine Learning
Data Visualization
SQL
Google Workspace
Microsoft Office 365
Medical Software
Reliability and punctuality
First aid and CPR
Multitasking
Medical terminology
LANGUAGES
Spanish - Intermediate
Cantonese – Intermediate
French – Intermediate
PHONE
(845)-820-5424
EMAIL
Silverio.Torres.Business@gmail.com
WEBSITE
www.linkedin.com/in/silverio-torres-212604234
RELEVANT COURSEWORK
Medical Terminology
Ethics & Legal Aspects of Health Services
Foundations of Health Services
Anatomy & Physiology I & II
Introduction to Psychology
Health Information Management
Electronic Health Records
Medical Coding
Timeline
Companion Sitter
Horizon Health Care Staffing
01.2024 - CurrentRead More
Personal Assistant
Community Home Health Care
06.2020 - 01.2022Read More
Berkeley College
Associate of Applied Science from Health Services Administration – Medical Billing and Coding