Summary
Overview
Work History
Skills
Languages
Work Availability
Timeline
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Silvester Crow

Silvester Crow

Portland,OR

Summary

Dedicated professional with a proven track record at Queen of Eyes Vintage, excelling in customer service and cash handling. Leveraged strong work ethic and empathy to enhance customer satisfaction and streamline payment processes. Skilled in software proficiency and creative problem-solving, consistently achieving high accuracy levels in transactions. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in square software and customer service. Skilled at interpersonal communication with dedication to efficiency and accuracy.

Overview

1
1
year of professional experience

Work History

Cashier

Queen of Eyes Vintage
05.2024 - Current
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, and card transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise.
  • Open and closed store

Welcome Desk Attendant

Kumoricon
11.2023 - 11.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed visitor access control by verifying identification documents and issuing temporary passes when necessary.
  • Took reservations over in person via computer for guests and provided confirmation information.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Maintained accurate records of guest information, payments, and reservations using convention management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Basic Math Competence
  • Payment Processing
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • ID Verification
  • Records Maintenance
  • Proficient in most software
  • Creative Thinking

Languages

Chinese (Mandarin)
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Queen of Eyes Vintage
05.2024 - Current

Welcome Desk Attendant

Kumoricon
11.2023 - 11.2023

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Silvester Crow