Silvestre Luna Ayala

As part of daily task I help keep the shop organized and clean to keep a professional looking shop .I set up everyone’s work schedule and prepare for a full days work. Daily work involves assist ordering parts, wash floors, move vehicles, attend to customer needs.

• Achieved consistent customer satisfaction ratings due to expertise in diagnosing automotive issues efficiently while offering practical repair solutions that met individual needs.
• Delivered high-quality workmanship through careful attention to detail in both basic maintenance tasks and complex repairs alike.
• Enhanced shop efficiency by maintaining a clean and organized workspace, streamlining daily tasks.
• Reduced equipment downtime by performing preventive maintenance on mechanical tools and equipment.
• Utilized various hand and power tools proficiently during repair processes, maximizing efficiency without compromising quality or safety standards.
• Maintained detailed records of services performed, promoting efficient future reference and accurate billing procedures.
• Improved customer satisfaction by providing timely and accurate repairs, resulting in repeat business.

Received and inventoried vehicles that were crashed or for sale with a handheld device. Our duties were to clean out vehicles and set aside personal documents/items.

• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Completed physical inventory counts each month.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.

Started as entrance security selling entrance tickets and inspecting bags ensuring no automotive parts coming in as well as going out without a purchase receipt. I assisted in tire dismounts cleaning our yard/facility up to company standards. After a year got into retail sales reviewing and selling the automotive car parts on vehicles from the yard.

• Helped customers complete purchases, locate items and join reward programs.
• Greeted customers and helped with product questions, selections and purchases.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Answered questions about store policies and addressed customer concerns.
• Used POS system to process sales, returns, online orders and gift card activations.
• Informed customers of current store promotions to encourage additional sales purchases.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Issued receipts and processed refunds, credits or exchanges.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

• I work with different tools to get the job done
• In the 2 years I learned how to assemble and disassemble different furniture.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Completed durable assemblies and subassemblies with hand and power tools.
• Conducted quality assurance inspections on finished components and identified issues.
• Followed outlined specifications to implement assembly plans.
• Obtained appropriate tooling and fixtures for each assembly job.
• Disassembled, reassembled and corrected changeover.

• Assigning capable personnel to run specific production machinery, filling out paperwork for work orders, printing labels, scanning boxes to assigned locations.
• Operated machining equipment safely with team of operators.
• Complied with company and OSHA safety rules and regulations.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.