Hi, I’m
Silvi Saatciu
Columbus,OH
Summary
Proven track record of enhancing client satisfaction and streamlining operations across diverse roles, from a Licensed Realtor to healthcare and hospitality sectors. Versatile and experienced professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach. Patient-oriented and helpful candidate familiar with healthcare software systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Expert in maintaining patient confidentiality ensuring high standards of professionalism and ethics.
Overview
18
years of professional experience
1
Certification
Work History
NextHome Experience
Licensed Realtor
02.2013 - Current
Job overview
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as mortgage lenders, title companies, inspectors, appraisers, and attorneys.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
La Scala Ristorante
Server
12.2010 - 01.2014
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Riverside Methodist Hospital
Patient Registrar
04.2007 - 11.2010
Job overview
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Maintained up-to-date knowledge of hospital policies, procedures, and insurance requirements to provide accurate information to patients during registration.
- Facilitated efficient transfer of patient records between departments, ensuring accurate and timely access to vital information for healthcare providers.
Education
Columbus State Community College, Columbus, OH
Associate of Arts from Business Management
05.2008
Skills
- Professionalism and Ethics
- Medical terminology knowledge
- Healthcare Software Knowledge
- Documentation accuracy
- Patient confidentiality
- Financial analysis capabilities
- Tech-Savvy
- Excellent teamwork
- Multitasking Abilities
- Strong Communication Skills
- Strong organizational skills
- Problem-Solving
Certification
- Licensed Realtor - 2013
Languages
Albanian
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Realtor
NextHome Experience
02.2013 - Current
Server
La Scala Ristorante
12.2010 - 01.2014
Patient Registrar
Riverside Methodist Hospital
04.2007 - 11.2010
- Licensed Realtor - 2013
Columbus State Community College
Associate of Arts from Business Management
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