Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Silvia Aguilera Andrade

Summary

  • Skillfully pursues sales to achieve profit targets and exceed personal quotas. Uses consultative and relationship-based techniques to capture sales opportunities. Persuasive communicator with tenacious nature.
  • Hardworking, focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
  • Skilled team player with strong background in difficult environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
  • Dependable clean industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

Reliable and honest EVS Tech (Environmental Services Technician) skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Overview

6
6
years of professional experience

Work History

EVS Floor Technician

Hoag Hospital Irvine
02.2022 - 07.2023
  • Enhanced cleanliness and sanitation by effectively utilizing floor cleaning equipment and chemicals.
  • Responded promptly to emergency spills or accidents, ensuring swift containment and cleanup for minimized disruptions to daily operations.
  • Performed routine inspections on floor surfaces to identify potential hazards or areas needing additional attention.
  • Collaborated with other EVS staff members to provide comprehensive cleaning services throughout the facility.
  • Assisted in training new EVS Floor Technicians, sharing best practices for optimal performance and efficiency.
  • Reduced cross-contamination risks by following proper infection control practices during all tasks.
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .

SALES ASSOCIATE

Metro by T-Mobile
10.2020 - 11.2021
  • Used POS system to scan customer purchases, calculate prices, and process transactions
  • Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions
  • Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal
  • Assisted with store recovery to maintain clean and organized sales floor throughout shift
  • Engaged customers and built connections to drive long-term sales
  • Provided accurate information to help customers quickly navigate store and acquire items for purchase.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

FRONT DESK RECEPTIONIST

M&B Construction
05.2019 - 07.2020
  • Welcomed clients and visitors and directed to appropriate departments
  • Reviewed and updated information in company computer system
  • Cleaned and organized lobby and reception areas and set up coffee station for visitors
  • Coordinated schedules and appointments using Microsoft Outlook and Google Workspace
  • Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences
  • Wrote and distributed professional, error-free correspondence such as internal memos, email responses and professional letters
  • Answered telephone calls to provide information, take messages and set up appointments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

SALES ASSOCIATE

TANAKA Produce Inc
11.2017 - 03.2019
  • Assisted cashiers and customers with locating products, checking prices, and tracking down replacements
  • Processed customer orders and checked carts for additional merchandise
  • Assessed needs and recommended products aligned with customer budget and preferences
  • Bolstered customer satisfaction through enrollment in loyalty discounts and rewards programs
  • Engaged customers and built connections to drive long-term sales
  • Interacted professionally with customers, informing individuals of sales promotions and driving product interest.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

GED -

Los Amigos High School
Fountain Valley, CA
06.2022

Skills

  • Sales and marketing
  • Merchandise display
  • Promote products
  • Task prioritization
  • Cleaning techniques
  • Guest relations
  • Chemical handling proficiency
  • Infection Control Knowledge
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills

Timeline

EVS Floor Technician

Hoag Hospital Irvine
02.2022 - 07.2023

SALES ASSOCIATE

Metro by T-Mobile
10.2020 - 11.2021

FRONT DESK RECEPTIONIST

M&B Construction
05.2019 - 07.2020

SALES ASSOCIATE

TANAKA Produce Inc
11.2017 - 03.2019

GED -

Los Amigos High School

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Silvia Aguilera Andrade