Silvia Aiken
Moore,South Carolina
Summary
Customer service-oriented employee with strong multitasking and time management abilities. Committed to providing exceptional customer experiences. Seeking flexible part-time employment with weekend and morning/afternoon shift availability.
Overview
1
1
year of professional experience
Work History
Team Member
Bruster's Real Ice Cream
Spartanburg, South Carolina
04.2024 - 08.2024
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Resolved customer issues promptly in a professional manner.
- Addressed customer needs, responding to specific requests.
- Trained new team members using approved training materials and information.
Shift Leader/Team Member
Marco's Pizza
Duncan, SC
03.2023 - 08.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
High School Diploma -
James F. Byrnes High School
Duncan, SC05-2024
Some College (No Degree) - Cosmetology
Paul Mitchell The School
Greenville, SCSkills
- Cleaning
- Customer Service
- Cash Handling
- Decision-making capabilities
- Teamwork and Collaboration
- Positive Attitude
- Plate presentation
- Training and mentoring
- Hospitality and accommodation
- Workplace Safety
References
References available upon request.
Timeline
Team Member
Bruster's Real Ice Cream
04.2024 - 08.2024
Shift Leader/Team Member
Marco's Pizza
03.2023 - 08.2023
High School Diploma -
James F. Byrnes High School
Some College (No Degree) - Cosmetology
Paul Mitchell The School
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