Silvia Alvarado
Omaha,NE
Summary
Energetically spearheaded teams at Valentinos, enhancing service quality and resolving conflicts with adept problem-solving. At Elkridge Senior Living, I nurtured patient relationships, blending compassionate support with personal hygiene assistance. My track record includes boosting staff efficiency and patient satisfaction, showcasing my ability to lead and empathize.
Overview
7
7
years of professional experience
Work History
Senior Caregiver
Elkridge Senior Living
08.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
- Provided emotional support to patients and families during difficult times.
Manager
Valentinos
06.2017 - 11.2023
- Accomplished multiple tasks within established timeframes.
- Ensuring high quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Handled the money operations during my shift: such as, customer order transactions, reconciliation of cash and counting end of day funds.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Education
High School Diploma -
Millard South High School
Omaha, NE03.2020
Skills
- Personal Hygiene Assistance
- Family Support and Assistance
- Patient Relationship Building
- Compassionate and Emotional Support
- Customer Service
- Staff Supervision
- General Housekeeping Abilities
- Complex Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Senior Caregiver
Elkridge Senior Living
08.2023 - Current
Manager
Valentinos
06.2017 - 11.2023
High School Diploma -
Millard South High School
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