Silvia Arnold

Lufkin,TX

Summary

Well-versed in reconciling past due accounts and effectively executing collections duties with tact and diplomacy.

years of professional experience

Hudson Water Supply Inc.

04.2011 - 09.2023

Executed billing tasks and recorded information in company databases.
Verified accuracy of billing data and corrected discrepancies.
Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
Interacted with customers to resolve billing disputes and respond to inquiries.
Monitored outstanding invoices and performed collections duties.
Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Managed invoicing and payment processing operations.
Handled account payments and provided information regarding outstanding balances.

Richmond Oilfield Construction

08.2001 - 02.2011

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Managed office operations while scheduling appointments for department managers.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Kilgore College

Kilgore, TX

05.1978

Hudson Water Supply Inc.

04.2011 - 09.2023

Richmond Oilfield Construction

08.2001 - 02.2011

Kilgore College