Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Silvia Barnes

Yelm

Summary

Enthusiastic and dedicated Barista with 5 years of experience in the coffee industry, known for a positive attitude and exceptional customer service. Skilled in crafting high-quality coffee beverages, mastering various brewing techniques, and creating a welcoming atmosphere for all customers. Passionate about coffee culture and consistently committed to delivering an outstanding café experience.

Overview

4
4
years of professional experience

Work History

Barista

Rusty Kettle
06.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Used POS system to accurately enter orders and process payments.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Barista

Northwest Grind Co.
04.2023 - 05.2024
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Barista

Gravity Coffee
07.2021 - 08.2022
  • Maintained regular and consistent attendance and punctuality.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Education

High School Diploma -

Yelm High School 12
Yelm, WA
06.2021

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team Leadership
  • Adaptive and creative
  • POS System Operation
  • Time Management
  • Customer Service

Additional Information

Dynamic Barista with proven expertise in POS System Operation and exceptional customer service, honed at Northwest Grind Co. and Gravity Coffee. Elevated customer loyalty through creative beverage crafting and adept problem-solving. Excelled in team leadership, ensuring high-quality service and cleanliness, contributing to consistently positive customer satisfaction scores.

Timeline

Barista

Rusty Kettle
06.2024 - Current

Barista

Northwest Grind Co.
04.2023 - 05.2024

Barista

Gravity Coffee
07.2021 - 08.2022

High School Diploma -

Yelm High School 12

Similar Profiles

CREATE PROFILE
Silvia Barnes