Silvia Black

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt. to new situations.

• Cared for aged individuals with daily living needs.

• Personal care, meal preparation,

housekeeping, laundry, errands.

• Oversaw daily operations, ensuring optimal care and performance of horses.
• Developed training programs enhancing horse performance and rider skills.
• Managed staff schedules, optimizing workforce efficiency and productivity.
• Implemented health and nutrition protocols, improving overall horse well-being.
• Maintained financial records, ensuring budget adherence and resource allocation.
• Mentored junior staff in best practices for horse management and care.
• Managed daily operations for successful horse farm management, including feeding, turnout, and exercise routines.
• Supervised staff members effectively while delegating tasks based on individual strengths and skill sets.
• Facilitated smooth transitions for incoming horses by creating customized acclimation plans based on each individual''s needs and background.
• Assisted in planning events such as horse shows or clinics at the facility with meticulous attention to detail in every aspect of event logistics.
• Improved barn efficiency with strategic maintenance plans and thorough cleaning schedules.
• Established strong relationships with veterinarians, farriers, and other service providers to ensure timely care for horses.
• Communicated regularly with farm owners regarding progress updates, financial reports, or any changes in operational procedures or policies that may impact their investments.
• Performed repairs and preventive maintenance on equipment and property.
• Cared for about Number animals by feeding, watering, vaccinating and assisting with birthing.
• Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
• Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
• Groomed horses to prepare for exhibitions.
• Placed supply orders, restocked supplies and merchandised products for purchase by customers.
• Managed hours, payroll, wrote checks and kept financial records of transactions.

• Assisted customers with inquiries and resolved service issues promptly.
• Processed customer orders using point-of-sale systems efficiently.
• Maintained accurate records of customer interactions and transactions.
• Collaborated with team members to streamline service procedures.
• Analyzed customer feedback to identify areas for improvement in services.
• Ensured compliance with safety standards during fuel handling operations.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Exhibited high energy and professionalism when dealing with clients and staff.