Silvia Carias
West Orange,NJ
Summary
Enthusiastic and skilled Clerk knowledgeable about receiving and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Establishes positive relationships with carriers and representatives through communication and coordination skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Office Receiving Clerk
Harmon Store Inc/ Bed Bath& Beyond
09.2000 - 03.2023
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Compared shipping orders and invoices against contents received to verify accuracy.
Appointment Scheduler
Harmon Stores Inc/ Bed Bath & Beyond
09.2000 - 03.2023
- Answered phone calls and answered questions from potential customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to services offered.
- Scheduled and confirmed appointments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Payroll Clerk
Harmon Store Inc / Bed Bath & Beyond
09.2000 - 03.2023
- Verified timekeeping records and handled any discrepancies with employees.
- Processed timecards and payroll data for team of employees.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Maintained payroll information by calculating, collecting, and entering data.
Patient Scheduler
Barnabas Health Medical Group
newark, nj
2023.10 - Current
- Passionate about learning and committed to continual improvement.
- Managed a high call volume, prioritizing tasks to provide exceptional customer service in a fast-paced environment.
- Collaborated with medical staff to optimize appointment availability, ensuring patients received timely care.
Education
High School Diploma -
Instituto Nacional Nueva Concepcion
El Salvador10.1997
Skills
- Receiving
- Records Accuracy
- Customer Satisfaction
- Critical Thinking
- Order Checking
- Work Order Following
- Appointment Scheduling
- Safety
- Time Management
- Appointment Confirmation
- Delivery Appointment
- Telephone Management
- Multi-Line Telephone Systems
- Office Supplies and Inventory
- Outbound Calling
- Checking Time Cards
- Team Collaboration
- E-Mail and Telephone Communication
- Paycheck Distribution
Languages
English
Spanish
Timeline
Patient Scheduler
Barnabas Health Medical Group
2023.10 - Current
Office Receiving Clerk
Harmon Store Inc/ Bed Bath& Beyond
09.2000 - 03.2023
Appointment Scheduler
Harmon Stores Inc/ Bed Bath & Beyond
09.2000 - 03.2023
Payroll Clerk
Harmon Store Inc / Bed Bath & Beyond
09.2000 - 03.2023
High School Diploma -
Instituto Nacional Nueva Concepcion
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