Silvia Dilone
Hackensack,NJ
Summary
Results-oriented Property Manager with over 10 years of experience in managing diverse residential and commercial portfolios. Expertise in leasing, budgeting, and tenant relations, leading to maximized occupancy and reduced operational costs. Demonstrated success in enhancing resident satisfaction through effective property operations.
Overview
9
9
years of professional experience
Work History
Property Manager
Rafael Management LLC.
Jersey City, NJ
09.2022 - Current
- Managed a diverse portfolio of 37 properties, including 97 residential and 115 commercial units.
- Coordinated maintenance requests promptly while addressing resident concerns efficiently.
- Negotiated and executed leases after thorough background and credit checks on prospects.
- Collected monthly assessments, security deposits, and rental payments consistently.
- Evaluated vendor bids to select cost-effective options for repairs and capital improvements.
Property Manager
2400 Apartment Corporation
Fort Lee, NJ
11.2020 - 12.2021
- Managed tenant relations by addressing inquiries promptly to enhance satisfaction.
- Oversaw accounts payable, receivable, budgets, and payroll for financial accuracy.
- Coordinated vendor services for repairs, renovations, and landscaping projects.
- Monitored market trends to maintain competitive pricing structures for managed units.
Portfolio Manager
Platinum Realty
Maywood, NJ
09.2016 - 11.2020
- Oversaw daily operations of three residential properties with 300 units, ensuring optimal performance.
- Supervised maintenance teams to maintain property standards and enhance tenant satisfaction.
- Coordinated lease agreements and renewals to maximize occupancy rates.
- Conducted regular inspections to identify maintenance needs and compliance issues.
- Trained junior property staff on best practices and operational procedures.
- Analyzed market trends to inform competitive pricing strategies.
- Managed rent collection and initiated late notices or eviction proceedings when necessary.
- Maintained accurate financial records related to property management activities.
Education
Associate of Arts - Liberal Arts And General Studies
Bergen Community College
Paramus, NJ05.2008
Real Estate
Kovats Real Estate School
Rochelle Park, NJSkills
- Property and portfolio management
- Lease administration and negotiation
- Accounts payable and receivable
- Tenant relations and conflict resolution
- Vendor and maintenance management
- Market analysis and leasing strategy
- Bilingual communication (English/Spanish)
- Property management software proficiency
Timeline
Property Manager
Rafael Management LLC.
09.2022 - Current
Property Manager
2400 Apartment Corporation
11.2020 - 12.2021
Portfolio Manager
Platinum Realty
09.2016 - 11.2020
Associate of Arts - Liberal Arts And General Studies
Bergen Community College
Real Estate
Kovats Real Estate School