Summary
Overview
Work History
Education
Skills
Timeline
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Silvia E. Cabrera

Philadelphia,PA

Summary

Dedicated Professional with demonstrated skills in customer service and hospitality, providing a satisfying experience. Focused and Determined to meet customers' needs and satisfaction.

Overview

6
6
years of professional experience

Work History

Dispatcher/CSR

SHANNON TAXI CAB CO. TAXI LIMO
01.2022 - Current
  • Provide customer service and resolve queries over the telephone.
  • Scheduling pick-up/drop-offs.
  • Dealing with customer inquiries and complaints.


Direct Support Professional

AFFECTIONATE HOME HEALTH CARE SERVICES
01.2020 - Current
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
  • Provided transportation and appointments management.

EL RINCONSITO Restaurant

Cashiers
03.2019 - 12.2019
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Education

CABIN CREW CERTIFICATION -

THE AIRLINE ACADEMY
Orlando, FL
11-2025

HOME HEALTH ATTENDANT SCHOOL
01-2020

High School Diploma -

ABRAHAM LINCOLN HS
Philadelphia, PA
07-2018

Skills

  • BILINGUAL: SPANISH/ENGLISH
  • CUSTOMER SERVICE AND HOSPITALITY
  • HHA CERTFIED AND CPR CERTIFIED
  • EMPATHETIC, PATIENT AND RESPONSIBLE

Timeline

Dispatcher/CSR

SHANNON TAXI CAB CO. TAXI LIMO
01.2022 - Current

Direct Support Professional

AFFECTIONATE HOME HEALTH CARE SERVICES
01.2020 - Current

EL RINCONSITO Restaurant

Cashiers
03.2019 - 12.2019

CABIN CREW CERTIFICATION -

THE AIRLINE ACADEMY

HOME HEALTH ATTENDANT SCHOOL

High School Diploma -

ABRAHAM LINCOLN HS

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Silvia E. Cabrera