Silvia Echeverria
Naples
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Accounts Administrative Assistant
Season Flooring
07.2024 - Current
- Continuously updated knowledge of regulatory requirements related to taxation, keeping the organization compliant while minimizing tax liabilities.
- Reduced time spent on administrative tasks, implementing automated data entry systems for more efficient recordkeeping.
- Streamlined accounts payable processes by effectively managing vendor relationships and timely invoice payments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Insurance Agent
Amerilife
09.2022 - 10.2023
- Generating and tracking sales while exceeding production goals
- Meeting sales goals with successful marketing techniques
- Creating and innovating a successful team environment
- Developing successful business leads while producing great customer service
Assistant Store Manager - Furniture
Queen
07.2021 - 08.2022
- Responsible for closing sales, single handedly generating over $200,000 in a 30 Day period
- Oversaw bilingual sales team which led the division to see a 1.5% increase in positive reviews on Google under my leadership
- Facilitated business development through leveraging financial partnerships with several financing agencies
Owner / Artist
Browz N Beauty Bar
08.2018 - 06.2021
- Leveraged expertise in finance, business management, and marketing to bring in new clients and leads
- Facilitated business development by implementing site wide policies and procedures
- Developed referral networks which were leveraged to increase profits, close customer sales, and lower overall costs
Assistant Office Manager
Dr Vijay Konda MD
04.2014 - 06.2018
- Successfully utilized analytical skills to research, evaluate, and solve complex administrative and operational problems quickly and efficiently
- Delivered high-level customer service and maximized patient satisfaction within a fast paced environment, which helped to generate new leads and potential clients
Education
Associate of Science -
Heritage Institute
Fort Myers, FLSkills
- Financial Administration
- Team Collaboration
- Sales proficiency
- Operations leadership
- Verbal and written communication
- Product Knowledge
- Creative design
- Appointment management
Languages
Spanish
Full Professional
Timeline
Accounts Administrative Assistant
Season Flooring
07.2024 - Current
Insurance Agent
Amerilife
09.2022 - 10.2023
Assistant Store Manager - Furniture
Queen
07.2021 - 08.2022
Owner / Artist
Browz N Beauty Bar
08.2018 - 06.2021
Assistant Office Manager
Dr Vijay Konda MD
04.2014 - 06.2018
Associate of Science -
Heritage Institute
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