Silvia Facio

Results-driven professional with a strong foundation in customer service and support. Skilled in addressing customer concerns and fostering loyalty through effective communication and empathy. Adaptable and reliable, with a commitment to achieving organizational goals.

Experienced with administrative functions, including exceptional customer service, ability to maintain effective working relationships and attention to details. Uses organizational and communication skills to facilitate efficient workflow. Knowledge of office software and systems to support daily operations effectively.

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions effectively.

Talented customer service representative goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and excellent verbal and written communication in both languages English and Spanish.

Excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn quickly and apply new skills. Committed to leveraging these qualities to drive team success and Knowledge of the Common Council and their great contributions.

Bilingual

knowledge of the Common Council and License Division.