Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Silvia Jimenez Xelhua

Madison,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Relationship Banker

Associated Bank
07.2013 - 02.2024
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Increased branch revenue by cross-selling bank products and services to new and existing clients.
  • Led training for junior staff members, developing their skills in sales techniques and product knowledge.
  • Participated in community events to represent the bank, fostering strong local ties and generating business leads.
  • Developed prospects for loans.
  • Process and review loan closings.
  • Business account handling.

Assistant Bank Manager

Associated Bank
10.2019 - 11.2021
  • Work along with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
  • Conduct employee performance review.
  • Completed check ins with colleagues to review score cards.
  • Service business clients to maintain relationships and provide customers with thorough support and guidance.
  • Collaborated with bank management to develop strategic plans for business cliental growth.

Shift Supervisor

Kentucky Fried Chicken Restaurant
09.2006 - 07.2015
  • Supervise food preparation and restaurant operations during assigned shifts.
  • Completed employees scheduling.
  • Train workers in proper food handling practices, safety, and cash handling procedures.
  • Balance employee drawers when shift ends.
  • Balance vault for the end of day shift.
  • Inventory count at the end of the day and entered into company's software.

Education

High School Diploma -

James Memorial High School
Madison, WI
06.2008

Skills

  • Multitasking Abilities
  • Teamwork
  • Sales expertise
  • Conflict Resolution
  • Cross-Selling Products
  • Cash Flow Management
  • Banking operations knowledge
  • Financial Planning

Languages

Spanish
Native or Bilingual

Timeline

Assistant Bank Manager

Associated Bank
10.2019 - 11.2021

Relationship Banker

Associated Bank
07.2013 - 02.2024

Shift Supervisor

Kentucky Fried Chicken Restaurant
09.2006 - 07.2015

High School Diploma -

James Memorial High School

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Silvia Jimenez Xelhua