Silvia Leandro
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Associate
Victoria's Secret
01.2016 - 07.2021
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assists in opening and closing cash registers, perform tasks such as counting money, making deposits and balancing cash drawers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Associate
Hollister Co.
01.2014 - 01.2015
- Assist with the maintenance and merchandising of the store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
El Dorado High School
El Paso, TX05.2015
Bachelor of Arts - Education
University of Texas At El Paso
El Paso, TX12.2020
Skills
- Bilingual: English/Spanish
- Sales expertise
- Positive Customer Engagement
- Strong Work Ethic and Dependable
- Computer Literate: Microsoft Office, Internet, Software programs and e-mail
- Child development knowledge
- Strong Communication and Interpersonal Skills
Volunteer Experience
TEACHER ASSISTANT 08/2019 to 05/2020
Mesita Elementary school
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Mentored and tutored individual students needing additional help.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Timeline
Associate
Victoria's Secret
01.2016 - 07.2021
Associate
Hollister Co.
01.2014 - 01.2015
High School Diploma -
El Dorado High School
Bachelor of Arts - Education
University of Texas At El Paso
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