Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Silvia Martinez

Richmond,IN

Summary

Dynamic and dedicated cashier with proven expertise at Fiesta, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing satisfaction through efficient transactions. Known for reliability and a strong work ethic, consistently contributing to a positive shopping experience and maintaining high standards of store cleanliness.

Overview

10
10
years of professional experience

Work History

Cashier

Fiesta
10.2019 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Cashier

Chevron Truck Stop
02.2011 - 10.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Terry High School
Rosenberg, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Product restocking
  • Customer service excellence
  • Time management skills
  • Order packaging
  • Inventory control

Timeline

Cashier

Fiesta
10.2019 - 11.2020

Cashier

Chevron Truck Stop
02.2011 - 10.2017

Terry High School

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Silvia Martinez