Silvia Munoz

Managed all accounting functions including payroll processing, budgeting, and vendor management to support business operations.
• Led comprehensive recruitment initiatives including job description development, candidate screening, interviewing, and employee onboarding for multiple departments.
• Successfully reduced employee turnover by implementing effective onboarding programs and employee engagement initiatives.
• Identified and recruited high-caliber candidates, ensuring optimal fit with company culture and job requirements.
• Administered tax documentation and onboarding processes utilizing HR software applications to ensure regulatory compliance and efficient new hire integration.
• Partnered with HR and senior management to refine hiring processes and retention strategies, adapting to evolving business needs.
• Maintained organized employee records and conducted performance evaluations and coaching sessions.

Direct recruitment, selection and placement of hospitality and food service associates for diverse client base including hotels, resorts , restaurants, event venues, and construction.

Managed full recruitment lifecycle from sourcing candidates to onboarding and training, successfully filling over 100 positions across multiple locations.
• Collaborated with clients to assess staffing requirements and develop tailored recruitment strategies aligned with organizational goals.
• Supervised up to 40 temporary employees per assignment, ensuring compliance with client standards and service excellence.
• Utilized applicant tracking systems and spreadsheets to maintain accurate candidate records and streamline recruitment workflows.

• Prepared comprehensive reports on account performance and market trends for stakeholders.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Provided operational support to front desk and housekeeping teams during peak seasonal periods.

• Trained and mentored seasonal staff on hospitality standards, cleanliness protocols, and guest service best practices.
• Addressed guest inquiries and coordinated timely room preparations to ensure exceptional guest experiences.