Silvia Murakami
Flight attendant
Norfolk,VA
Overview
31
31
years of professional experience
Work History
Flight Attendant
LATAM Airlines
Lima, Peru
04.2007 - 01.2023
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Followed safety, passenger and supply pre-flight checklists.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Kept cabin neat, clean and professional in appearance.
Travel Agent
TQ3 Travel Solutions
Lima, Peru
05.2004 - 12.2006
- Created travel itineraries and made adjustments to meet client specifications.
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
- Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
- Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
- Participated in travel seminars and remained up-to-date on market trends.
Travel Consultant
Kinjyo Travel Service
Lima, Lima
1992.01 - 1993.05
Education
High School Diploma -
Nuestra Señora De La Paz
Lima 04.1989
Some College (No Degree) -
Commercial Aviation
ColumbiaSkills
- Public Interaction
- Team Collaboration
- Aircraft Safety Checks
- Problem-Solving
- Safety Procedures
- Safety Demonstrations
- Evacuation Procedures
Timeline
Flight Attendant
LATAM Airlines
04.2007 - 01.2023
Travel Agent
TQ3 Travel Solutions
05.2004 - 12.2006
Travel Consultant
Kinjyo Travel Service
1992.01 - 1993.05
High School Diploma -
Nuestra Señora De La Paz
Some College (No Degree) -
Commercial Aviation