Silvia Murgia
Westwood,CA
Summary
Dynamic Security Manager at Lake Almanor Country Club, adept at enhancing safety protocols and reducing theft incidents through advanced surveillance systems. Skilled in report writing and incident analysis, I fostered collaboration with law enforcement and trained staff in emergency response, ensuring a secure environment for all members and guests.
Overview
2026
2026
years of professional experience
Work History
Security Manager
Lake Almanor Country Club
- Developed and implemented security protocols to ensure member safety and property protection.
- Conducted regular risk assessments to identify vulnerabilities and enhance security measures.
- Trained staff on emergency response procedures and conflict resolution techniques.
- Collaborated with local law enforcement to coordinate safety initiatives and community outreach programs.
- Oversaw daily operations of security team, ensuring compliance with established policies and procedures.
- Analyzed incident reports to identify trends and recommend preventative strategies for future risks.
- Evaluated vendor contracts for security services, negotiating terms to improve operational efficiency.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Kept team compliant with security protocols and appearance standards.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Investigated incidents and wrote reports.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
- Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
Child Caregiver
Wire Wizard
01.2024 - 11.2025
- Supervised daily activities and playtime to ensure a safe and engaging environment for children.
- Assisted in developing individualized care plans to meet children's unique needs and preferences.
- Implemented age-appropriate learning activities that promote cognitive and social development.
- Communicated effectively with parents about children's progress, behaviors, and any concerns.
House Cleaner
Wire Wizard
01.2024 - 11.2025
- Adapted quickly to various environments, learning specific client preferences for tailored service delivery.
- Assisted in inventory management of cleaning supplies, ensuring availability for efficient operations.
- Utilized industry-standard cleaning tools and products to maintain optimal hygiene levels.
Peer Support Counselor
One Stop. Resource Center
03.2018 - 08.2021
- Provided empathetic support to individuals navigating mental health challenges.
- Facilitated group discussions, promoting peer connection and shared experiences.
- Assisted clients in developing coping strategies and personal action plans.
- Collaborated with healthcare professionals to enhance client care and resources.
- Conducted outreach efforts to engage underrepresented community members.
- Maintained accurate documentation of client progress and support sessions.
- Educated peers on available mental health resources and services.
- Supported program development initiatives aimed at improving peer support effectiveness.
- Empowered clients by sharing personal experiences related to recovery and resilience while maintaining appropriate boundaries within professional relationships.
- Cofacilitated psychoeducational groups on topics such as stress management, coping skills, and substance abuse prevention.
- Contributed to program improvements by periodically reviewing policies, identifying gaps in service delivery, and suggesting potential solutions.
- Assisted clients in developing self-care plans tailored to their individual strengths and needs, promoting overall wellness and wellbeing.
- Assisted in the design and implementation of peer support programs, increasing service accessibility for clients.
- Promoted client autonomy by encouraging self-advocacy and active participation in treatment planning processes.
- Developed strong rapport with clients, fostering trust and open communication for improved outcomes.
- Enhanced client progress by conducting individual and group counseling sessions tailored to their unique needs.
- Supported clients during transitions between different levels of care or living environments, reducing anxiety surrounding change.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients, addressing all aspects of their care.
- Led recreational outings aimed at promoting social interaction among participants while fostering a sense of connectedness within the community.
- Provided outreach services to individuals experiencing homelessness or other barriers to treatment access, connecting them with available resources and support networks.
- Provided crisis intervention services, maintaining a calm and supportive presence during difficult situations.
- Connected clients to appropriate community resources for additional support in areas such as housing, employment, and mental health services.
- Evaluated the effectiveness of peer support interventions through regular follow-up assessments with clients and input from other team members.
- Engaged in regular supervision sessions with a licensed mental health professional to discuss case management and receive guidance for improved client care.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of peer counseling.
- Facilitated skill-building workshops focused on communication strategies, conflict resolution techniques, and goal-setting principles for enhanced personal growth among clients.
- Maintained accurate and confidential records of client interactions, ensuring compliance with state and federal regulations.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Education
Regional Occupation Program
Butte College California Associate of Science - Child Development
Butte College
Oroville, CA06.2009
Skills
- Report writing
- Incident reports
- Safety and security procedures
- Safety and security regulations
Timeline
Child Caregiver
Wire Wizard
01.2024 - 11.2025
House Cleaner
Wire Wizard
01.2024 - 11.2025
Peer Support Counselor
One Stop. Resource Center
03.2018 - 08.2021
Security Manager
Lake Almanor Country Club
Regional Occupation Program
Associate of Science - Child Development
Butte College