Summary
Overview
Work History
Education
Skills
Timeline
Generic

SILVIA ORTEGA

Los Angeles,CA

Summary

Commited, responsible and reliable associate.

Team player with excellent interpersonal and customer service skills. Flexible, adaptable and dependable. Skilled at managing time to complete tasks. Positive, self motivated and willing to learn. 4 years of experience in hotel environment

Overview

15
15
years of professional experience

Work History

Amazon

Amazon
10.2022 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Housekeeper

IHG - InterContinental Hotels Group
08.2021 - 09.2022
  • Maintained sanitary conditions by disinfecting and mopping bathrooms regularly.
  • Ensured guest rooms remained stocked by replacing towels, linens, and restocking bathroom items.
  • Vacuumed rugs and carpets to uphold cleanliness standards.
  • Executed daily housekeeping tasks to provide a spotless environment for guests.
  • Followed safety protocols while using chemicals for cleaning purposes.
  • Kept environments comfortable through vacuuming, window cleaning, and dusting.
  • Enhanced efficiency of housekeeping operations via effective communication with team members and supervisors.

Public areas attendant

Oakmond country club
08.2016 - 08.2018
  • I was in charge of keeping public areas in pristine condition for our valued guest including public bathrooms, trash cans outside the main building, doors, carpets and in general after the private events making sure to get back to standards.

Personal assistant

Mariana jorge
07.2013 - 10.2018
  • My main job was assisting Miss Jorge with her busy schedule running her household including taking and picking up her kids from school, cooking, answering calls, monitoring emails, making arrangements for maintenance of the house, keeping her 3 cars in working clean and in condition, arranging plane tickets and communicating with her husband manager in Brasil for the concerts in the US.

Room attendant

Adsi inc
08.2010 - 07.2013
  • Thanks to this agency I had the opportunity to work on the sunset tower hotel and the London West Hollywood hotel as a room attendant in a part time basis.

Education

High school diploma - undefined

Belmont high school
Los Angeles, CA
01.2002

Skills

  • I had the ability to speak and write fluent Spanish and also English and Brazilian Portuguese

Timeline

Amazon

Amazon
10.2022 - 02.2025

Housekeeper

IHG - InterContinental Hotels Group
08.2021 - 09.2022

Public areas attendant

Oakmond country club
08.2016 - 08.2018

Personal assistant

Mariana jorge
07.2013 - 10.2018

Room attendant

Adsi inc
08.2010 - 07.2013

High school diploma - undefined

Belmont high school
SILVIA ORTEGA