Hospitality Supervisor
hotel
03.2022 - 10.2024
Silvia Rasor
Professional Management
Kyle,TX
Timeline
Bilingual Teacher
College Ibero Americano
01.2013 - 09.2014
Master of Education - Master of Education
Universidad Autonoma De Tamaulipas
06.2011 - 06.2013
Technician in Tourism - Tourism And Hospitality
Industrial And Services Technological
07.2008 - 12.2010
Work Preference
Location Preference
On-SiteRemoteImportant To Me
Healthcare benefitsWork from home optionPaid time offWork-life balanceStock Options / Equity / Profit Sharing401k matchWork History
Hospitality Supervisor
hotel
03.2022 - 10.2024
- Supervised daily operations to ensure high standards of guest service and satisfaction.
- Trained and mentored team members on customer service best practices.
- Resolved guest complaints promptly, maintaining a positive hotel experience.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
Bilingual Teacher
College Ibero Americano
01.2013 - 09.2014
- Collaborated with colleagues to design inclusive activities addressing varied learning styles.
- Developed bilingual lesson plans to enhance language acquisition and cultural understanding.
- Created and developed lesson plans to meet students' academic needs.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Education
Master of Education - Master of Education
Universidad Autonoma De Tamaulipas
Mexico 06.2011 - 06.2013
Technician in Tourism - Tourism And Hospitality
Industrial And Services Technological
Mexico 07.2008 - 12.2010
Skills
Guest relations management
Brand standards adherence
Housekeeping supervision
Initiative and Self-motivation
Guest relations
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Effective communication
Active listening
Team leadership
Worker training
Self motivation
Goal setting
Staff management
Quality control
Work area inspection
Inventory control
Summary
As a supervisor:
Dedicated and passionate Hospitality Supervisor with a strong commitment to creating exceptional guest experiences. Skilled in managing daily hotel operations, leading diverse teams, and maintaining the highest standards of service and cleanliness. Known for a warm, approachable leadership style that motivates staff and builds positive guest relationships. Experienced in coordinating front desk, housekeeping, and food & beverage operations to ensure smooth, efficient, and memorable stays for every guest. Committed to professionalism, attention to detail, and delivering excellence that reflects the heart of true hospitality.
As a Teacher:
Passionate and dedicated Teacher with a strong commitment to inspiring and guiding students toward academic and personal growth. Experienced in creating engaging, inclusive, and well structured lesson plans that foster curiosity, creativity, and confidence in the classroom. Known for a patient and empathetic approach that supports diverse learning styles and builds meaningful connections with students and families. Skilled in classroom management, curriculum development, and promoting a positive, motivating learning environment where every student feels valued and encouraged to reach their potential.
Languages
English
Full Professional
Spanish
Native or Bilingual